Store Manager in Training

O'Reilly Auto Parts•Dearborn Heights, MI

About The Position

Assist the store manager with sales, store appearance, and overall operations while receiving hands-on training to prepare for a management position at another store or future location. Bilingual candidates are encouraged to apply. The role supervises professional and retail operations and team members assigned to the store or HUB store, including delivery and installer service specialists and parts and merchandising specialists. It works jointly with the district manager and store manager on team member recruiting, testing, hiring, evaluation, promotion, discipline, and discharge. The position trains assigned new team members, conducts performance evaluations, and recommends pay increases. It also assists with recruiting and interviews, and supports safety compliance and training. The Store Manager in Training supports sales and store operations, including making customer sales calls, maintaining the delivery fleet and vehicle records, and keeping the store or HUB store neat, clean, and organized. The role learns electronic scheduling, timekeeping, and payroll entry systems, as well as key gross-profit management practices. This includes reviewing customer returns for core and warranty abuse, price matches and overrides, team member productivity and KPI dashboards, and monthly P&L statements with the store manager. O’Reilly describes a promote-from-within philosophy and opportunities to grow a career within the organization. The company states that it is an equal opportunity employer and describes reasonable-accommodation procedures. It also states that it electronically monitors company-provided systems and uses video cameras in common internal and external areas.

Requirements

High school diploma.
Excellent interpersonal and leadership skills.
Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program.
Ability to read and match numerical and alphanumeric characters quickly and accurately.
Knowledge of automotive parts, equipment, and systems.

Nice To Haves

O’Reilly store and/or distribution center experience.
Completion of O’Reilly management training program.
Advanced computer skills.
ASE Certification.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Supervise professional and retail operations and the team members involved, including delivery and installer service specialists and parts and merchandising specialists.
Supervise work performed by team members assigned to the store or HUB store.
Work with the district manager and store manager on recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under supervision.
Communicate information from Team Weekly and monthly store managers’ meetings to team members.
Train assigned new team members, conduct their performance evaluations, and recommend pay increases.
Assist with recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management on candidate selection.
Support the store manager and assistant management team in safety compliance, team member training, and reinforcement of safety expectations.
Make sales calls with or without the store manager and, if assigned, make weekly customer calls.
Support store operations as assigned by the store manager.
Maintain the delivery fleet and records for each vehicle.
Ensure the store or HUB store is neat, clean, and organized.
Learn to use electronic scheduling, timekeeping, and payroll entry functions.
Learn and manage key gross-profit components; monitor professional customer returns for core and warranty abuse; review competitive price matches and price overrides; review team member productivity and KPI dashboards daily; and review the monthly P&L statement with the store manager.