Store Manager in Training

GNC Holdings•Bozeman, MT

About The Position

GNC's Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments to learn how to operate a store, drive results, and develop and lead a team. The role is a fast track to management, with performance assessed after 90 days to determine eligibility for promotion to Store Manager. Promotion is not guaranteed and depends on factors including performance, available openings, and willingness to accept a promotion at any location in the designated market. The SMIT helps deliver an exceptional customer experience by sharing product knowledge, promoting GNC's Live Well message, and providing tailored solutions. Alongside a Store Manager or District Manager, the SMIT supports daily store operations, business performance, product management, sales initiatives, visual presentation, and customer relationships. The position also supports team development and GNC's values and policies. SMITs are expected to work five days and 40 hours per week. Scheduling requirements vary by store location: mall and strip-center SMITs work specified evening and weekend shifts; downtown SMITs cover weekday lunch hours and, where applicable, an evening shift. SMITs must work at least one full Sunday per month and all major U.S. holidays when the store is open.

Requirements

Ability to work five days and 40 hours per week.
Ability to meet location-specific evening, weekend, Sunday, and holiday scheduling requirements; downtown roles also require weekday lunch-hour coverage and, when applicable, an evening shift.
Ability to stand or walk for up to eight hours per day.
Frequent reaching, bending, and twisting below the waist and above the shoulders; repetitive hand-to-finger motions; and reaching with hands and arms.
Frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
Ability to climb ladders, reach, and bend.
Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stockroom areas.
Use a computer for up to 60% of the workday.
Pass a performance assessment after 90 days for eligibility for promotion; promotion also depends on availability of openings and willingness to accept a promotion at any location in the designated market.

Responsibilities

Participate in training initiatives, projects, and goals in preparation for promotion.
Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
Oversee daily store operations alongside a Store Manager or District Manager, including business performance and product management.
Support the store as a management team member and lead consistently with GNC values and policies.
Represent the GNC brand by providing expert product knowledge and promoting the Live Well message.
Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
Build strong teams and demonstrate leadership and managerial skills, including giving ongoing performance feedback, recruiting, hiring, and performance management.
Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
Attend community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.