Store Manager in Training

GNC Holdings•Attleboro, MA

About The Position

GNC’s Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT participates in hands-on training and work assignments covering store operations, business performance, product management, sales, customer service, and team leadership. The role is a fast track to management, but selection does not guarantee promotion. After 90 days, performance is assessed to determine eligibility for promotion, considering factors such as performance, openings, and willingness to accept a promotion at any location in the designated market. The SMIT represents the GNC brand by sharing product knowledge and promoting its “Live Well” message. They help provide a strong customer shopping experience, achieve sales and productivity goals, and support associates through coaching and leadership. The schedule is five days and 40 hours per week, with evening, weekend, Sunday, and holiday work requirements that vary by store location.

Requirements

  • Ability to work five days and 40 hours per week.
  • Ability to work the schedule applicable to the store location, including required evenings, weekends, Sundays, and major U.S. holidays when the store is open.
  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions; reach with hands and arms.
  • Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds, and push or pull up to 20 pounds.
  • Ability to climb ladders, reach, and bend.
  • Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stock room areas.
  • Ability to use a computer for up to 60% of the workday.

Responsibilities

  • Learn and help lead, coach, and support the team to provide exceptional customer service and guidance.
  • Oversee daily store operations alongside a Store Manager or District Manager, including business performance and product management.
  • Support store operations as a management team member in accordance with GNC values and policies.
  • Represent the GNC brand by providing product knowledge and promoting the “Live Well” message.
  • Participate in training initiatives, projects, and goals in preparation for promotion.
  • Support the total shopping experience, including visual and operational elements, sales initiatives, customer relationships, and MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals and help sales associates reach their sales potential.
  • Build teams and demonstrate leadership and managerial skills, including ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.

Benefits

  • Eligible Distribution Center team members may earn performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.
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