Store Manager in Training

Joe's Kwik Mart (CrossAmerica Partners) • Providence, AL

19d

About The Position

The Store Manager in Training (MIT) receives comprehensive training to develop the skills and knowledge needed to manage and oversee convenience store operations. Working closely with the Store Manager, the MIT gains hands-on experience in store operations, staff supervision, inventory, and customer service, with the goal of eventually becoming a Store Manager. The role includes training in leadership, customer service, inventory management, operational procedures, safety, and administrative tasks. Travel to nearby store locations may be required.

Requirements

• Previous supervisory or leadership experience is required.
• High school diploma or equivalent is required.
• Valid state driver's license is required.
• Interest in pursuing a career in retail management and willingness to develop skills in a fast-paced environment.
• Ability to lead, motivate, and manage a diverse team.
• Strong interpersonal and communication skills with staff, customers, and management.
• Ability to identify operational challenges and offer solutions.
• Strong attention to detail and ability to handle multiple tasks.
• Customer-first mindset and ability to anticipate needs, address concerns, and ensure satisfaction.
• Basic understanding of safety and sanitation procedures, including local health codes and regulations.
• Strong time management and multitasking skills, with the ability to prioritize tasks efficiently.
• Ability to stand for extended periods, up to 8 hours during shifts.
• Ability to lift boxes and products up to 50 pounds, frequently lift 10–25 pounds, and carry items across the store.
• Ability to bend, squat, reach for products on high and low shelves, climb a ladder as needed, and walk throughout the store and between departments regularly.
• Ability to handle cash, operate registers, and bag items efficiently.
• Comfort with repetitive tasks such as scanning, restocking, and organizing products.
• Ability to work in cold environments such as freezers and refrigerators and in varying kitchen temperatures, including hot cooking surfaces and cold storage areas.
• Ability to handle emergency situations and work alone.
• Ability to maintain mental focus and stamina while performing physical tasks throughout a shift.

Nice To Haves

• Post-secondary education in business.
• Prior experience in retail operations or customer service.
• Basic knowledge of point-of-sale (POS) systems, inventory software, and scheduling tools.
• Familiarity with basic office software such as Excel and Word.

Responsibilities

• Participate in a structured training program covering leadership, customer service, inventory management, and operational procedures.
• Assist in supervising and guiding staff on store operations, preparation, cleanliness, and operational efficiency.
• Learn day-to-day store operations, including workflows, staff scheduling, product ordering, and product quality control.
• Help ensure compliance with local and state health codes and food safety regulations, and train staff on sanitation and safety procedures.
• Assist with inventory management, including ordering products, receiving deliveries, rotating stock, conducting counts, and reporting discrepancies.
• Participate in customer service training and help create a welcoming environment for customers.
• Learn to schedule and supervise staff, maintain appropriate staffing levels, and assist with labor cost management.
• Help train new employees in safety procedures and store protocols.
• Assist with employee issues, conflicts, and customer complaints professionally and effectively.
• Learn to prepare daily sales, inventory usage, and waste reports, and assist with safety compliance records.
• Assist in monitoring costs, waste, and order volumes to support profitability and customer satisfaction.
• Learn to create employee schedules and track work time, and assist in ensuring compliance with company policies and labor laws.
• Participate in ongoing safety training and emergency procedures, including safe equipment operation and handling hazardous materials.
• Identify potential operational improvements and work with senior management to implement solutions.
• Collect and analyze customer feedback to improve service, quality, and operations.
• Assist in improving operational efficiency, reducing waste, and maximizing store profitability.

Benefits

• Health insurance and other health benefits.
• Vacation.
• Holiday pay and paid holidays.
• 401(k) with employer match.
• Weekly pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED