Store Manager in Training

GNC Holdings • Redmond, WA

13d

About The Position

GNC’s Store Manager in Training (SMIT) is a full-time hourly supervisory development role designed to prepare an individual to manage a store. Working under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and assignments in store operations, business performance, product management, customer service, sales, and team leadership. The role is intended as a fast track to management, with the goal of preparing the SMIT for promotion to Store Manager. Selection does not guarantee promotion. After 90 days, performance is assessed along with factors such as available openings and willingness to accept a promotion at any location in the designated market.

The SMIT represents the GNC brand by sharing product knowledge and promoting its “Live Well” message. The position supports the total shopping experience, including visual and operational elements, sales initiatives, customer relationships, and MYGNC Rewards. SMITs work with their leader on training initiatives, projects, and goals, and help lead, coach, and support associates while contributing to store performance.

The role requires standing or walking for up to eight hours per day, frequent reaching, bending, twisting, and repetitive hand and finger motions, and lifting up to 20 pounds frequently and up to 40 pounds occasionally. It also involves pushing or pulling up to 20 pounds, climbing ladders, working in temperatures from 50 to 85 degrees, particularly in stockroom areas, and using a computer for up to 60% of the workday.

SMITs are expected to work five days and 40 hours per week. Scheduling varies by store location and includes evening, weekend, and holiday work. Mall and strip-center SMITs have specified evening and weekend shifts; downtown SMITs have weekday lunch-hour coverage and may have an evening shift, while Saturdays are not required for downtown stores. SMITs must work at least one full Sunday per month and all major U.S. holidays when the store is open.

Requirements

• Ability to work five days and 40 hours per week.
• Ability to meet the location-specific evening, weekend, Sunday, and holiday scheduling requirements.
• Ability to stand or walk for up to eight hours a day.
• Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions.
• Ability to lift up to 20 pounds frequently and up to 40 pounds occasionally, and push or pull up to 20 pounds.
• Ability to climb ladders and work in temperatures ranging from 50 to 85 degrees.
• Ability to use a computer for up to 60% of the workday.
• Passion for health and wellness and ability to offer customers tailored solutions.
• Ability to achieve personal sales and productivity goals and support sales associates.
• Ability to demonstrate leadership and managerial skills.

Responsibilities

• Participate in training initiatives, projects, and goals with a leader to prepare for possible promotion.
• Learn and help lead, coach, and support the team in providing exceptional customer service and guidance.
• Oversee daily store operations alongside a Store Manager or District Manager, including business performance and product management.
• Represent the GNC brand by providing product knowledge and promoting the “Live Well” message.
• Support the total shopping experience, including visual and operational elements, sales initiatives, customer relationships, and MYGNC Rewards.
• Achieve and exceed personal sales and productivity goals while helping sales associates develop their sales potential.
• Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
• Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
• Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
• Work the required schedule, including applicable evenings, weekends, Sundays, and major U.S. holidays when the store is open.

Benefits

• Eligible Distribution Center team members may earn additional performance-based incentive pay for exceeding productivity expectations while maintaining quality and safety standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed