Store Manager in Training

Circle K•Indianapolis, IN

1d•Onsite

About The Position

The Store Manager in Training supervises and manages store operations, employees, customer service, site presentation, training, communication, planning, and financial performance. The role involves recruiting, hiring, training, scheduling, and evaluating employees; maintaining a clean, stocked, organized, and well-presented site; building professional relationships with suppliers and customers; ensuring safety and timely communication; and managing reports, merchandise, cash, budgets, sales, expenses, and profits. The position requires working with limited direction and supervision and performing other duties assigned by a supervisor. Work is performed mostly indoors, with occasional outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The position may involve occasional exposure to cold temperatures in walk-in coolers or freezers and occasional noise.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and responsibilities and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills needed to use a site computer for tasks such as analyzing reports, inventory control, cash control, and counseling notices.
Valid driver's license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision and to function effectively as a manager, supervisor, and leader.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Develop, manage, and assign tasks to keep the site clean, adequately stocked, organized, and maintained to Company standards.
Maintain a professional and supportive image among employees and supervisors.
Schedule employees according to Company guidelines to maximize customer service and maintain the site's image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive and professional relationships with suppliers.
Promote excellent customer service and resolve customer complaints in a timely, professional manner.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback to employees.
Train employees to meet Company standards for customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive proper communication in a timely manner, and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop specific action plans to reach objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis needed to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.