Store Manager in Training

GNC Holdings•Reno, NV

About The Position

GNC’s Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT participates in hands-on training and work assignments to learn how to operate a store, drive results, and develop and lead a team. The role emphasizes GNC’s “Live Well” philosophy and helping customers find tailored health and wellness solutions. The SMIT supports store operations and business performance, product management, sales initiatives, visual and operational standards, and customer relationships. The role includes representing the GNC brand through product knowledge and customer engagement, supporting and developing associates, and taking part in training initiatives and goals in preparation for potential promotion. After 90 days, performance is assessed for promotion eligibility; selection for the position does not guarantee promotion. Eligibility also depends on factors such as performance, available openings, and willingness to accept a promotion at any location in the designated market. The position requires five days and 40 hours of work each week, with schedules depending on store location. Mall and strip-center SMITs have evening and weekend requirements; downtown SMITs have weekday lunch-hour coverage and, if applicable, an evening shift. SMITs must work at least one full Sunday per month and all major U.S. holidays when the store is open. The job also involves standing or walking for up to eight hours daily, frequent reaching, bending, twisting and repetitive hand motions, lifting and pushing or pulling items, climbing ladders, working in temperatures from 50 to 85 degrees, and using a computer for up to 60% of the day.

Requirements

  • Ability to work five days and 40 hours per week.
  • Ability to work the schedule applicable to the store location, including required evenings, weekends, at least one full Sunday per month, and major U.S. holidays when the store is open.
  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions, including reaching with hands and arms.
  • Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds.
  • Ability to push or pull up to 20 pounds and climb ladders.
  • Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stock room areas.
  • Ability to use a computer for up to 60% of the workday.
  • Pass a performance assessment after 90 days to be considered for promotion; promotion eligibility also depends on available openings and willingness to accept a promotion at any location in the designated market.

Responsibilities

  • Learn to manage a store through hands-on training and work assignments under a Store Manager or District Manager.
  • Help lead, coach, and support the team in providing exceptional customer service and guidance.
  • Oversee daily store operations, including business performance and product management, alongside a Store Manager or District Manager.
  • Support store operations as a management team member in accordance with GNC values and policies.
  • Represent the GNC brand by providing product knowledge and promoting the “Live Well” message to customers.
  • Participate in training initiatives, projects, and goals that support development toward promotion.
  • Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that drive sales and repeat business, including MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
  • Work the required schedule for the store’s location, including applicable evenings, weekends, Sundays, and major U.S. holidays when the store is open.

Benefits

  • Eligible Distribution Center team members may earn additional performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.
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