Store Manager in Training

GNC Holdings•Las Vegas, NV

About The Position

GNC’s Store Manager in Training (SMIT) is a full-time hourly supervisory development role designed to prepare an employee to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments to learn how to operate a store, drive results, and develop and lead a team. Promotion to Store Manager is not guaranteed. After 90 days, performance is assessed to determine eligibility for promotion, taking into account factors including performance, available openings, and willingness to accept a promotion at any location in the designated market. The SMIT helps deliver GNC’s “Live Well” message by providing customers with expert product knowledge and tailored solutions. The role supports the total shopping experience, including customer relationships, sales initiatives, visual presentation, and store operations. SMITs are expected to work five days and 40 hours per week, with schedules that vary by store location and include evenings, weekends, and major U.S. holidays when the store is open.

Requirements

  • Work five days and 40 hours per week.
  • Work the applicable evenings, weekends, and major U.S. holidays specified for the store’s location and schedule.
  • Stand or walk for up to eight hours a day.
  • Frequently reach, bend, twist, and perform repetitive hand-to-finger motions; reach with hands and arms.
  • Frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
  • Climb ladders and reach and bend.
  • Work in temperatures ranging from 50 to 85 degrees, particularly in stockroom areas.
  • Use a computer for up to 60% of the workday.
  • For mall and strip-center stores, work at least two weeknights until closing, one weekend night, and one other night; strip-center SMITs must also work a full Saturday shift.
  • For mall stores, work peak business days, including Saturday and Sunday.
  • Work at least one full Sunday per month.
  • For downtown stores, work during the 11 a.m. to 2 p.m. lunch hour Monday through Friday and, if the store is open in the evening, one night per week until closing. Downtown SMITs are not required to work Saturdays.
  • Work all major U.S. holidays when the store is open.

Responsibilities

  • Participate in training initiatives, projects, and goals with a leader to prepare for potential promotion.
  • Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
  • Work alongside a Store Manager or District Manager to oversee daily store operations, business performance, and product management.
  • Represent the GNC brand by sharing product knowledge and promoting the “Live Well” message to customers.
  • Support the total shopping experience, including visual and operational elements, sales initiatives, customer relationships, and MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates reach their sales potential.
  • Build strong teams and demonstrate leadership and management skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.

Benefits

  • Eligible Distribution Center team members who consistently exceed productivity expectations while maintaining quality and safety standards may earn additional performance-based incentive pay. This incentive statement refers to Distribution Center team members.
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