Store Manager in Training

GNC Holdings•Westwood, MA

About The Position

GNC’s Store Manager in Training (SMIT) is a hands-on, development-focused role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT learns the skills and knowledge needed to operate a store, drive results, and develop and lead a team. The position suits someone who embodies GNC’s “Live Well” philosophy and is passionate about health and wellness and helping customers find tailored solutions. This full-time hourly supervisory role provides work assignments and training opportunities intended to prepare the SMIT for potential promotion to Store Manager. The SMIT supports daily store operations, business performance, product management, customer service, sales, and the development of team members while representing GNC’s brand, values, and policies. The role includes active participation in training initiatives, projects, and goals. Selection does not guarantee promotion; performance is assessed after 90 days, taking into account performance, available openings, and willingness to accept a promotion at any location in the designated market.

Requirements

Ability to stand or walk for up to eight hours a day.
Ability to frequently reach, bend, and twist below the waist and above the shoulders.
Ability to perform repetitive hand-to-finger motions and frequently reach with hands and arms.
Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds.
Ability to push or pull up to 20 pounds.
Ability to climb ladders, reach, and bend.
Ability to work in temperatures ranging from 50 to 85 degrees, especially in stockroom areas.
Ability to use a computer for up to 60% of the workday.
For mall and strip-center stores: work at least two weeknights until closing, one weekend night, and one other night; strip-center SMITs must also work a full Saturday shift, and mall SMITs are expected to work peak business days including Saturday and Sunday.
Work at least one full Sunday per month.
For downtown stores: work during the weekday lunch period from 11 a.m. to 2 p.m.; work one evening closing shift per week if the store is open in the evening; Saturday work is not required.
Work all major U.S. holidays when the store is open.

Responsibilities

Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
Work alongside a Store Manager or District Manager to oversee daily store operations, business performance, and product management.
Support the store as a management team member in a manner consistent with GNC values and policies.
Represent the GNC brand by providing product knowledge and promoting the “Live Well” message to customers.
Participate in training initiatives, projects, and goals in support of development and potential promotion.
Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
Open, close, and operate the retail facility, including handling cash, counting inventory, and making deposits according to GNC procedures.
Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
Work five days and 40 hours per week, following the applicable schedule requirements for the store location.
Work applicable evenings, weekends, and major U.S. holidays when the store is open, according to the store-location schedule.