Store Manager in Training

GNC Holdings•Idaho Falls, ID

About The Position

GNC’s Store Manager in Training (SMIT) is a development-focused role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT participates in hands-on training and work assignments to learn how to operate a store, drive results, and develop and lead a team. The role is intended as a fast track to management, with promotion from SMIT to Store Manager assessed after 90 days. Promotion is not guaranteed and depends on performance, available openings, and willingness to accept a promotion at any location in the designated market. The SMIT supports store operations and business performance while representing GNC’s brand and “Live Well” message. The role provides expert product knowledge and tailored customer solutions, supports sales and productivity goals, and helps deliver an effective shopping experience. It is a full-time hourly supervisory position requiring five days and 40 hours of work per week, including evenings, weekends, and major U.S. holidays when the store is open, according to store location and type.

Requirements

  • Availability to work five days and 40 hours per week.
  • Ability to meet the schedule requirements applicable to the store type: mall and strip-center roles include required evening and weekend shifts; strip-center roles include a full Saturday shift; mall roles include peak weekend days; downtown roles include weekday lunch hours and, when applicable, an evening shift. Downtown roles are not required to work Saturdays.
  • Work at least one full Sunday per month.
  • Work all major U.S. holidays when the store is open.
  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions, and to reach with hands and arms.
  • Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds, and push or pull up to 20 pounds.
  • Ability to climb ladders and reach and bend.
  • Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stockroom areas.
  • Ability to use a computer for up to 60% of the workday.

Responsibilities

  • Participate in training initiatives, projects, and goals in partnership with a Store Manager or District Manager.
  • Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
  • Oversee daily store operations alongside a Store Manager or District Manager, including business performance and product management.
  • Support the store as a member of the management team and lead in accordance with GNC values and policies.
  • Represent the GNC brand by providing product knowledge and promoting the “Live Well” message to customers.
  • Support the total shopping experience, including visual and operational elements, sales initiatives, customer relationships, and MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
  • Work the required schedule for the store type and location, including specified evenings, weekends, and major U.S. holidays when the store is open.

Benefits

  • Eligible Distribution Center team members who consistently exceed productivity expectations while maintaining quality and safety standards may earn performance-based incentive pay. This opportunity is described for Distribution Center team members, not specifically for the SMIT role.
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