Store Manager In Training

Circle K•Hattiesburg, MS

16d•Onsite

About The Position

The Store Manager In Training leads and manages store operations, employees, customer service, site standards, training, communication, planning, and financial performance. The role includes recruiting, hiring, training, scheduling, and supporting employees; maintaining a clean, stocked, organized, and well-kept site; building positive relationships with suppliers and the surrounding community; resolving customer complaints; and ensuring safety and company standards are followed. The manager also evaluates store needs, maintains records and reports, ensures merchandise is displayed and priced correctly, and analyzes sales, expenses, budgets, forecasts, and merchandise margins to maximize sales and net profits. Work is performed mostly indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The position may involve occasional exposure to cold temperatures in walk-in coolers or freezers and occasional noise. The manager works with a minimum of direction and supervision.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and responsibilities and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the CSR and ASM job descriptions.
Ability to supervise and manage the functions listed in the CSR and ASM job descriptions.
Ability to use a computer or acquire the skills needed to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision and act as an effective manager, supervisor, and leader.

Nice To Haves

High school diploma or GED.
Retail sales experience.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Develop, manage, and assign tasks to keep the site clean, adequately stocked, organized, and well kept according to company standards.
Maintain a professional and supportive image among employees and supervisors.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management skills when hiring, training, counseling, motivating, and separating employees.
Develop positive and professional relationships with suppliers.
Promote excellent customer service and resolve complaints in a timely, professional manner.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare ongoing, timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet company standards for customer service, site image, marketing execution, and safety.
Promote safety awareness and ensure employees are trained on safety procedures.
Ensure employees receive proper communication in a timely manner and hold periodic communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to reach objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast P&L lines and understand and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.