Store Manager in Training

GNC Holdings • Albany, NY

4d

About The Position

GNC’s Store Manager in Training (SMIT) is a full-time hourly supervisory development role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments to develop the skills and knowledge needed to operate a store, drive business results, and lead a team. The role is intended as a fast track toward promotion to Store Manager, but selection does not guarantee promotion. After 90 days, performance is assessed to determine eligibility for promotion, based on factors that include performance, availability of openings, and willingness to accept a promotion at any location in the designated market.

The SMIT supports daily store operations, business performance, product management, customer service, sales initiatives, and the overall shopping experience. The role represents GNC and its “Live Well” message by offering customers product knowledge and tailored solutions. SMITs participate in training initiatives, projects, and goals, and help lead, coach, and support store associates.

The position requires five days and 40 hours of work per week, with schedules that vary by store type. Mall and strip-center SMITs have evening and weekend requirements; downtown SMITs have weekday lunch-hour coverage and may have an evening shift. SMITs are expected to work major U.S. holidays when the store is open. The job involves standing or walking for up to eight hours daily, frequent reaching, bending, twisting, and repetitive hand motions, lifting and pushing/pulling items, climbing ladders, and computer use for up to 60% of the day.

Requirements

• Able to work five days and 40 hours per week.
• Able to meet the schedule requirements for the assigned store type, including required evening, weekend, and holiday shifts.
• Able to stand or walk for up to eight hours a day.
• Able to frequently reach, bend, twist, perform repetitive hand-to-finger motions, and reach with hands and arms.
• Able to lift up to 20 pounds frequently and up to 40 pounds occasionally, and push or pull up to 20 pounds.
• Able to climb ladders, reach, and bend.
• Able to work in temperatures ranging from 50 to 85 degrees, including stockroom areas.
• Able to use a computer for up to 60% of the workday.
• Able to demonstrate leadership, team-building, coaching, and managerial skills.
• Able to achieve personal sales and productivity goals and help associates improve their sales potential.
• Passion for health and wellness and interest in providing tailored customer solutions.

Responsibilities

• Participate actively in training initiatives, projects, and goals to support development and potential promotion.
• Help lead, coach, and support the team in providing exceptional customer service and guidance.
• Work alongside a Store Manager or District Manager to oversee daily store operations, business performance, and product management.
• Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
• Achieve and exceed personal sales and productivity goals and help sales associates realize their sales potential.
• Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
• Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits in accordance with GNC procedures.
• Represent the GNC brand by sharing product knowledge and promoting the “Live Well” message to customers.
• Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
• Work the schedule required for the store type, including applicable evenings, weekends, lunch-hour coverage, and major U.S. holidays when the store is open.

Benefits

• Eligible Distribution Center team members may earn additional performance-based incentive pay for exceeding productivity expectations while maintaining quality and safety standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed