Store Manager in Training

GNC Holdings•Fall River, MA

About The Position

GNC’s Store Manager in Training (SMIT) is a full-time, hourly supervisory development role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments covering store operations, business performance, product management, sales, customer service, and team leadership. The position is intended as a fast track to management, but selection does not guarantee promotion. After 90 days, performance is assessed to determine eligibility for promotion, considering factors including performance, available openings, and willingness to accept a promotion at any location in the designated market. The SMIT represents the GNC brand and its “Live Well” message, providing product knowledge and tailored solutions to customers. The role supports the total shopping experience, including visual and operational elements, sales initiatives, customer relationships, and MYGNC Rewards. SMITs work with store leadership on training initiatives, projects, and goals while developing the skills to lead, coach, and support associates. The role requires five days and 40 hours of work per week, with schedules that vary by store location. Mall and strip-center SMITs must work specified evening and weekend shifts; downtown SMITs have weekday lunch-hour coverage requirements and may have an evening shift requirement. SMITs must work at least one full Sunday per month and all major U.S. holidays when the store is open. The work involves standing or walking for up to eight hours a day, frequent reaching, bending, twisting, and repetitive hand motions, lifting up to 20 pounds frequently and up to 40 pounds occasionally, pushing or pulling up to 20 pounds, climbing ladders, and working in temperatures ranging from 50 to 85 degrees. Computer use may account for up to 60% of the day.

Requirements

Availability to work five days and 40 hours per week.
Ability to work required evening, weekend, Sunday, and holiday shifts according to store location.
Ability to stand or walk for up to eight hours a day.
Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions and reach with hands and arms.
Ability to lift up to 20 pounds frequently and up to 40 pounds occasionally, and push or pull up to 20 pounds.
Ability to climb ladders, reach, and bend.
Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stock-room areas.
Ability to use a computer for up to 60% of the workday.

Responsibilities

Learn to lead, coach, and support the team in providing exceptional service and guidance to customers.
Oversee daily store operations alongside a Store Manager or District Manager, including business performance and product management.
Support store operations as a management team member in accordance with GNC values and policies.
Represent the GNC brand by providing expert product knowledge and promoting the “Live Well” message to customers.
Participate in training initiatives, projects, and goals with the store leader in preparation for promotion.
Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
Work five days and 40 hours per week, including required evenings, weekends, Sundays, and major U.S. holidays when the store is open, according to store location.