Store Manager in Training

HOUCHENS FOOD GROUP INC•Bowling Green, KY

13d

About The Position

The Store Manager In Training participates in a structured training program designed to prepare the individual for a future Store Manager position. Under the direction of the Store Manager and District Leadership, the trainee learns all aspects of store operations, including customer service, merchandising, inventory control, employee supervision, financial performance, safety, and compliance. The position offers hands-on experience in leadership, operations, and business management, with increasing responsibility as training milestones are achieved. The role includes a structured training program that may require travel to various store locations, training facilities, meetings, and company events. The employee must be willing and able to travel as needed throughout the training period. Mileage reimbursement and travel accommodations are provided in accordance with company policy when applicable. Successful completion of the program may result in promotion to Store Manager based on business needs, demonstrated performance, leadership capability, and completion of required training objectives. The position operates in a retail grocery environment with frequent exposure to varying temperatures, equipment, and customer traffic. It requires maintaining professionalism and composure in a fast-paced setting. The job description describes general duties and may not include every responsibility; additional duties may be assigned as business needs dictate.

Requirements

High school diploma or GED required.
Demonstrated leadership potential and desire to advance into retail management.
Strong customer service and interpersonal skills.
Ability to learn and apply retail operational processes.
Effective communication skills and leadership potential.
Strong organizational and problem-solving abilities.
Basic math, cash-handling, and computer skills.
Ability to multitask and adapt to changing business needs.
Willingness and ability to travel as needed throughout the training period.
Ability to meet the physical requirements described, including frequent standing, walking, reaching, bending, and handling/fingering; lifting and carrying items up to 100 pounds frequently and over 100 pounds occasionally; and pushing or pulling loads up to 40 pounds frequently and 41–100 pounds occasionally.

Nice To Haves

Associate's or bachelor's degree in Business, Retail Management, or a related field.
Previous grocery, retail, customer service, or supervisory experience.
Experience in a fast-paced, customer-focused environment.
Proficiency in Microsoft Office and general computer systems.

Responsibilities

Participate in assigned training programs and development activities, complete training modules and evaluations, and seek coaching and feedback.
Learn store departments, operational functions, company policies, procedures, and standards; demonstrate readiness for advancement through leadership and operational competency.
Assist the Store Manager with supervising department managers, supervisors, and associates; support recruiting, interviewing, onboarding, training, coaching, and performance management.
Provide leadership support during assigned shifts, promote teamwork and accountability, communicate company goals and expectations, and lead by example.
Deliver exceptional customer service, model service standards, assist with resolving customer concerns, and support customer satisfaction initiatives.
Promote a clean, organized, and welcoming shopping environment and ensure associates maintain professional customer interactions.
Learn and assist with daily operations, including opening, closing, cash handling, scheduling, reporting, labor planning, and productivity management.
Monitor store conditions, support operational excellence, analyze operational reports, and assist with company programs and initiatives.
Assist with ordering, receiving, stocking, pricing, rotating, and merchandising products; support promotional displays and merchandising programs.
Learn inventory management, shrink reduction, and stock control; monitor inventory levels, help prevent out-of-stocks and overstocks, and participate in physical inventories and reconciliation.
Learn and monitor store financial metrics and performance; review reports, budgets, forecasts, and productivity measurements and support profitability and efficiency initiatives.
Follow and help enforce safety, sanitation, health, security, company policy, and regulatory requirements; assist with incident reporting, investigations, and corrective actions.
Learn and follow store security procedures, including cash controls, alarm systems, and loss prevention practices; promote workplace safety awareness.
Assist with payroll processing, scheduling, attendance tracking, timecard review, store documentation, reporting, office accounting, and other administrative functions.
Maintain store cleanliness, sanitation, and organization; help ensure equipment, fixtures, and facilities are properly maintained and monitor sales floor, stockroom, and exterior conditions.
Travel as needed to store locations, training facilities, meetings, and company events during the training period.