Store Manager in Training

Circle K Stores•Pensacola, FL
•Onsite

About The Position

The Store Manager in Training leads store operations and supervises two or more full-time employees, which may include assistant managers, lead representatives, and customer service representatives. The role supports hiring, training, scheduling, coaching, and performance management while maintaining customer service, store presentation, safety, and company standards. It also manages supplier and customer relationships, store communications, inventory and reporting processes, and financial performance. The position requires regular onsite attendance, open availability, and at least 50 hours of work per week, including possible shifts on weekdays, weekends, and holidays. Work is primarily indoors, with some outdoor tasks and occasional work in cold environments.

Requirements

  • High school diploma or equivalent, plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred.
  • Ability to supervise and train employees in the use of equipment, tools, and materials listed in CSR, Lead CSR, and Store Assistant job descriptions.
  • Ability to supervise and manage functions listed in CSR, Lead CSR, and Store Assistant job descriptions.
  • Ability to use a computer or acquire the necessary skills, including for reports, inventory control, cash control, and employment-related forms.
  • Valid driver’s license and dependable transportation.
  • Open availability.
  • Ability to communicate orally and in writing in English.
  • Ability to perform the essential duties and physical functions and work in the described conditions.
  • Ability to operate a motor vehicle and sit for long periods of time.
  • Ability to work a minimum of 50 hours per week.
  • Ability to work all shifts, weekends, and holidays.
  • Ability to work alone and with minimum direction and periodic supervision.
  • Ability to lift and/or carry up to 30 pounds from ground to overhead occasionally and up to 50 pounds from ground to waist occasionally.
  • Ability to grasp, reach, and manipulate objects with hands for an entire shift, including eye-hand coordination.
  • Ability to push and pull with arms using up to 20 pounds of force; reach overhead; bend and twist at the waist; stoop, kneel, squat, push, and pull; and stand and/or walk for an entire shift.
  • Ability to work in cold or warm temperature extremes, including occasional work in a walk-in cooler or freezer and outdoors.
  • Ability to operate a cash register and/or computer keyboard; occasional ladder climbing may be required.
  • Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Nice To Haves

  • High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience, is preferred.

Responsibilities

  • Supervise the activities of two or more full-time employees.
  • Recruit, hire, train, counsel, mentor, motivate, and manage employees, including separating employees when needed.
  • Assign tasks and ensure the store is clean, stocked, organized, well-kept, and presented according to company standards.
  • Schedule employees within company guidelines and business needs to maximize customer service and maintain store image.
  • Build positive, professional relationships with suppliers and resolve customer complaints in a timely, professional manner.
  • Maintain regular and predictable onsite attendance and promote a safe, positive public image in the community.
  • Complete timely employee performance appraisals in Workday, including 30- and 60-day check-ins, 90-day reviews, 12-month reviews, and ongoing anniversary check-ins.
  • Train employees on customer service, store image, marketing execution, safety procedures, cash awareness, and company expectations; ensure required training is completed on time.
  • Ensure employees receive timely communication and hold ongoing communication meetings with store employees and the Market Manager.
  • Evaluate store needs and develop action plans to achieve objectives.
  • Organize and maintain store files and manuals, and ensure reports are completed accurately and on time.
  • Ensure merchandise is stocked, attractively displayed, and priced correctly, and that required employment posters and signs are accessible to employees.
  • Analyze daily sales and expenses; take action to maximize sales and net profits; budget and forecast P&L lines; and manage merchandise margins.
  • Safeguard and account for money received and disbursed, perform other financial analyses, and notify the Market Manager of sales, cash, inventory, or operating discrepancies.
  • Supervise and train employees in the use of equipment, tools, and materials, and manage functions listed in CSR, Lead CSR, and Store Assistant job descriptions.
  • Perform store tasks such as cleaning parking lots and gas pumps and taking out garbage.
  • Operate a motor vehicle and be able to work alone with minimum direction and periodic supervision.
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