Store Manager in Training

Circle K•Westlake, LA

15d•Onsite

About The Position

The Store Manager in Training leads and manages store operations, employees, customer service, site presentation, training, communication, planning, and financial performance. The role includes recruiting, hiring, training, scheduling, and supervising employees; resolving customer concerns; maintaining supplier and community relationships; ensuring safety and company standards; and managing reports, merchandise, cash, budgets, and financial analysis. The position works with a minimum of direction and supervision and performs other duties as assigned or delegated by a supervisor. Work is performed primarily indoors, with outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures in a walk-in cooler or freezer and occasional noise. Circle K is an Equal Opportunity Employer and complies with the ADA and applicable state and local disability laws. Reasonable accommodations may be available to applicants with disabilities unless they impose an undue hardship on the Company.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience performing the essential duties and working in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the CSR and ASM job descriptions.
Ability to supervise and manage functions listed in the CSR and ASM job descriptions.
Ability to use a computer or acquire the skills needed for site computer use, including analyzing reports and managing inventory, cash, and counseling notices.
Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision and function effectively as a manager, supervisor, and leader.

Nice To Haves

High school diploma or GED.
Experience in retail sales.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Assign and manage tasks to keep the site clean, stocked, organized, and maintained to Company standards.
Maintain a professional and supportive image among employees and supervisors.
Schedule employees according to Company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints promptly and professionally.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate feedback to employees.
Train employees to meet Company standards for customer service, site image, marketing execution, and safety.
Promote safety awareness and train employees on safety procedures.
Ensure employees receive appropriate communications in a timely manner.
Hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis needed to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.