Store Manager in Training

O'Reilly Auto Parts • Lebanon, NH

19d

About The Position

Assist the store manager with sales, store appearance, and overall operations. The objective is to provide hands-on training in preparation for a management position at another store or future location. Bilingual candidates are encouraged to apply.

The role supervises professional and retail operations and team members, including delivery and installer service specialists, parts specialists, and merchandising specialists. It works jointly with the district manager and store manager on staffing decisions, communicates information from weekly team communications and monthly store manager meetings, trains team members, conducts performance evaluations, and recommends pay increases.

The Store Manager in Training supports hiring, safety compliance, team training, customer sales calls, and assigned store operations. Responsibilities also include maintaining the delivery fleet and vehicle records, keeping the store or HUB store clean and organized, learning electronic scheduling, timekeeping, and payroll systems, and monitoring gross profit-related activities, returns, price matches, overrides, productivity, KPIs, and monthly P&L results.

Requirements

• High school diploma.
• Excellent interpersonal and leadership skills.
• Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program.
• Ability to read and match numerical and alphanumeric characters quickly and accurately.
• Knowledge of automotive parts, equipment, and systems.

Nice To Haves

• O’Reilly store and/or distribution center experience.
• Completion of an O’Reilly management training program.
• Advanced computer skills.
• ASE Certification.
• Fluency in multiple languages; Spanish is highly desired.

Responsibilities

• Supervise professional and retail store operations and the team members involved, including delivery and installer service specialists, parts specialists, and merchandising specialists.
• Supervise work performed by team members assigned to the store or HUB store.
• Work with the district manager and store manager on recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under supervision.
• Communicate information from Team Weekly and monthly store managers’ meetings to team members.
• Train assigned new team members, conduct their performance evaluations, and recommend pay increases.
• Assist with recruiting tasks, interview scheduling and participation, candidate evaluation, and selection of qualified team members in collaboration with management.
• Support the store manager and assistant management team in ensuring safety compliance and appropriate team-member training; monitor and reinforce safety expectations.
• Make sales calls with or without the store manager and, when assigned, follow a schedule for weekly customer calls.
• Support the store manager with assigned store operations.
• Maintain the delivery fleet and records for each vehicle.
• Ensure the store or HUB store remains neat, clean, and organized.
• Learn and use electronic scheduling, timekeeping, and payroll entry functions.
• Learn to manage key components of gross profit.
• Monitor professional customer returns for core and warranty abuse.
• Review competitive price matches and price overrides for proper use.
• Review individual team-member productivity and KPI dashboards daily.
• Review the monthly P&L statement with the store manager and discuss areas of opportunity.

Benefits

• Competitive wages and paid time off.
• Stock Purchase Plan and 401(k) with employer contributions starting Day One.
• Medical, dental, and vision insurance with optional Flexible Spending Account (FSA).
• Team Member Health/Wellbeing Programs.
• Tuition Educational Assistance Programs.
• Opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED