Store Manager in Training

Circle K•Pasco, WA

4d•$21 - $23

About The Position

The Store Manager in Training leads and manages store operations, employees, customer service, site presentation, safety, communication, planning, and financial performance. The role includes recruiting, hiring, training, scheduling, coaching, and evaluating employees; maintaining supplier and community relationships; resolving customer complaints; and ensuring merchandise, reports, files, and employment notices are properly handled. The manager analyzes sales and expenses, forecasts and manages profit-and-loss lines and merchandise margins, and safeguards funds. The position generally works indoors but also requires outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. It may involve occasional exposure to cold temperatures in walk-in coolers or freezers and occasional noise. The role is expected to work with minimal direction and to act as an effective manager, supervisor, and leader.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and responsibilities and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills necessary to use one at the site, including for report analysis, inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.

Nice To Haves

High school diploma or GED.
Experience in retail sales.

Responsibilities

Recruit, hire, train, schedule, supervise, and manage store employees.
Assign tasks to maintain a clean, stocked, organized site that meets company standards.
Maintain a professional and supportive image among employees and supervisors.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop professional relationships with suppliers and promote excellent customer service, resolving complaints promptly and professionally.
Promote a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees on customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive timely communication and hold periodic ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.
Perform outdoor tasks as needed, including cleaning parking lots and gas pumps and taking out garbage.