Store Manager in Training

Circle K Stores•San Antonio, TX

1d•Onsite

About The Position

The Store Manager in Training is responsible for managing store employees and store operations while maintaining Company standards for customer service, cleanliness, merchandising, safety, communication, and financial performance. The role includes recruiting, hiring, training, scheduling, supervising, and evaluating employees; addressing customer concerns; maintaining supplier and community relationships; and ensuring required reports, records, and employment notices are completed and maintained. The manager analyzes sales and expenses, manages budgets and merchandise margins, and safeguards store funds. Work is primarily indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The position may involve occasional cold temperatures in walk-in coolers or freezers and occasional noise, and requires working with minimal direction while serving as an effective manager, supervisor, and leader.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials described in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills necessary to use one at the site, including analyzing reports and managing inventory, cash, and counseling notices.
Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Nice To Haves

Retail sales experience.
High school diploma or GED.

Responsibilities

Recruit, hire, and train employees to provide excellent customer service.
Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained to Company standards.
Maintain a professional and supportive image with employees and supervisors.
Schedule employees within Company guidelines to maximize customer service and maintain the site image.
Use nondiscriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints promptly and professionally.
Promote and maintain a safe, positive public image in the surrounding community.
Prepare timely written performance appraisals and provide performance-based feedback.
Train employees to meet Company standards for customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive appropriate communications in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Supervise employees to ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment posters and signs are readily accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analyses necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.
Perform outdoor duties as needed, including cleaning parking lots and gas pumps and taking out garbage.