Store Manager in Training

GNC Holdings • Lynnwood, WA

4d

About The Position

GNC’s Store Manager in Training (SMIT) is a development-focused role designed to prepare an individual to manage a store. Working under the leadership of a Store Manager or District Manager, the SMIT participates in hands-on training and work assignments to learn how to operate a store, drive business results, and develop and lead a team. The role suits someone who embraces GNC’s “Live Well” philosophy and is passionate about health and wellness and helping customers find tailored solutions.

This is a full-time hourly supervisory position and a fast track to management. The SMIT learns to lead, coach, and support the team in providing exceptional customer service, and works alongside a Store Manager or District Manager to oversee daily store operations, business performance, and product management. The position supports the total shopping experience, including visual and operational elements, sales initiatives, customer relationships, and MYGNC Rewards. The SMIT represents the GNC brand through product knowledge and the “Live Well” message, and takes part in training initiatives, projects, and goals in preparation for possible promotion.

Promotion to Store Manager is not guaranteed. At the end of 90 days, performance is assessed for promotion eligibility, taking into account factors including performance, available openings, and willingness to accept a promotion at any location in the designated market.

The role requires standing or walking for up to eight hours a day, frequent reaching, bending, twisting, and repetitive hand and finger motions, and lifting, pushing, and pulling items of varying weights. Work may take place in temperatures from 50 to 85 degrees, especially in stock rooms, and involves computer use for up to 60% of the day. SMITs work five days and 40 hours per week, with schedules varying by store type. Mall and strip-center SMITs have evening and weekend requirements; downtown SMITs have weekday lunch-hour coverage and may have an evening shift. SMITs are expected to work a minimum of one full Sunday per month and major U.S. holidays when the store is open.

Requirements

• Ability to stand or walk for up to eight hours a day.
• Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions and reach with hands and arms.
• Ability to lift up to 20 pounds frequently and up to 40 pounds occasionally, and push or pull up to 20 pounds.
• Ability to climb ladders, reach, and bend.
• Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stock room areas.
• Ability to use a computer for up to 60% of the workday.
• Availability to work five days and 40 hours per week and comply with schedule requirements for the store type, including applicable nights, weekends, Sundays, and major U.S. holidays when the store is open.
• Willingness to accept a potential promotion at any location in the designated market.

Responsibilities

• Participate in training initiatives, projects, goals, and work assignments to prepare for possible promotion to Store Manager.
• Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
• Work alongside a Store Manager or District Manager to oversee daily store operations, business performance, and product management.
• Support the total shopping experience, including visual and operational elements, current sales initiatives, customer relationships, and MYGNC Rewards.
• Represent the GNC brand by offering product knowledge and promoting the “Live Well” message.
• Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
• Build teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
• Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
• Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
• Work five days and 40 hours per week and meet applicable evening, weekend, Sunday, and holiday scheduling requirements.

Benefits

• Eligible Distribution Center team members may earn performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards; this opportunity is described for Distribution Center team members, not specifically for the SMIT role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed