Store Manager in Training

GNC Holdings • Colorado Springs, CO

16d

About The Position

GNC's Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare an employee to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments in store operations, business performance, product management, sales, customer service, and team leadership. The role is a fast track to management, with the goal of preparing the employee for promotion to Store Manager. Promotion is not guaranteed; after 90 days, performance is assessed along with factors such as available openings and willingness to accept a promotion at any location in the designated market.

The SMIT helps lead, coach, and support the store team in providing customers with service and product guidance. The role represents the GNC brand by sharing product knowledge and promoting its “Live Well” message, while supporting the total shopping experience, sales initiatives, visual standards, and customer relationships. The SMIT works with a Store Manager or District Manager to oversee daily store operations and participates in training initiatives, projects, and goals that support progression toward promotion.

The work requires standing or walking for up to eight hours a day; frequent reaching, bending, twisting, and repetitive hand and finger motions; and lifting up to 20 pounds frequently and up to 40 pounds occasionally. The employee may push or pull up to 20 pounds and must be able to climb ladders. Work may occur in temperatures from 50 to 85 degrees, particularly in stock rooms. Computer use may account for up to 60% of the workday.

SMITs are expected to work five days and 40 hours per week. Schedules vary by store location. Mall and strip-center SMITs must work at least two weeknights until closing, including one weekend night and one other night; strip-center SMITs must also work a full Saturday shift, while mall SMITs work peak business days including Saturday and Sunday. All SMITs are expected to work at least one full Sunday per month. Downtown SMITs must work during the weekday lunch period and, if the store is open in the evening, one night per week until closing; they are not required to work Saturdays. SMITs are expected to work all major U.S. holidays when the store is open.

Requirements

• Ability to work five days and 40 hours per week.
• Availability to work the evenings, weekends, Sundays, and major U.S. holidays required for the assigned store location.
• Ability to stand or walk for up to eight hours a day.
• Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions, and to reach with hands and arms.
• Ability to lift up to 20 pounds frequently and up to 40 pounds occasionally, and push or pull up to 20 pounds.
• Ability to climb ladders.
• Ability to work in temperatures ranging from 50 to 85 degrees.
• Ability to use a computer for up to 60% of the workday.
• Passion for health and wellness and an understanding of business needs.
• Ability to offer tailored solutions to customers.
• Sales, productivity, leadership, team-building, and managerial capabilities.

Responsibilities

• Participate in training initiatives, projects, and goals in preparation for promotion to Store Manager.
• Learn to lead, coach, and support the team in delivering exceptional customer service and guidance.
• Work alongside a Store Manager or District Manager to oversee daily store operations, business performance, and product management.
• Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships, including MYGNC Rewards.
• Represent the GNC brand by sharing expert product knowledge and promoting the “Live Well” message.
• Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
• Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
• Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
• Attend community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.
• Work the required five-day, 40-hour schedule, including applicable evenings, weekends, Sundays, and holidays based on store location.

Benefits

• Eligible Distribution Center team members may earn additional performance-based incentive pay for exceeding productivity expectations while maintaining quality and safety standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed