Store Manager in Training

Circle K•Pensacola, FL

12d•Onsite

About The Position

The Store Manager in Training supervises store employees and supports store operations, customer service, employee development, communications, planning, and financial performance. The role directly supervises two or more full-time employees and helps ensure the store is clean, stocked, organized, safely operated, and maintained according to company standards. The position requires dependable onsite attendance, open availability, and the ability to work at least 50 hours per week, including shifts on weekdays, weekends, and holidays. The manager recruits, hires, trains, schedules, mentors, and evaluates employees; addresses customer complaints; develops supplier and community relationships; and monitors store presentation, merchandise, safety, and required reporting. The role also analyzes sales and expenses, manages budgets and merchandise margins, safeguards money, and reports discrepancies to the Market Manager. Work is approximately 95% indoors, with occasional outdoor duties such as cleaning parking lots and gas pumps and taking out garbage.

Requirements

High school diploma or equivalent plus 1 to 2 years of retail work experience, or an equivalent combination of education, training, and work experience; listed as preferred in the posting.
Ability to supervise and train employees in the use of equipment, tools, and materials described in the CSR, LSR, and SA job descriptions.
Ability to supervise and manage functions described in the CSR, LSR, and SA job descriptions.
Ability to use a computer or acquire the skills needed to complete and analyze reports and manage inventory, cash, and employment-related forms.
Valid driver’s license and dependable transportation.
Open availability.
Ability to communicate orally and in writing in English.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to operate a motor vehicle.
Ability to sit for long periods of time.
Ability to work a minimum of 50 hours per week.
Ability to lift or carry up to 30 pounds from ground to overhead occasionally and up to 50 pounds from ground to waist occasionally.
Ability to grasp, reach, and manipulate objects with hands throughout the shift, with eye-hand coordination.
Ability to push or pull with arms up to 20 pounds, reach overhead, bend and twist at the waist, and stoop, kneel, squat, push, and pull.
Ability to stand and/or walk for an entire shift and work alone.
Ability to operate a cash register and/or computer keyboard.
Ability to climb a ladder as needed to store or retrieve materials or place or remove signs.
Ability to work in cold or warm temperature extremes, including occasional exposure to walk-in coolers or freezers and outdoor conditions.
Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Responsibilities

Directly supervise the activities of two or more full-time employees.
Recruit, hire, train, schedule, counsel, mentor, motivate, and evaluate employees in accordance with company guidelines and non-discriminatory management practices.
Assign and manage tasks to keep the store clean, stocked, organized, and maintained according to company standards.
Promote excellent customer service and resolve customer complaints in a timely, professional manner.
Develop positive, professional relationships with suppliers and promote a safe, positive public image in the neighboring community.
Prepare timely employee performance appraisals and check-ins, including 30- and 60-day check-ins, 90-day and 12-month reviews, and anniversary check-ins.
Train employees on customer service, store image, marketing execution, safety, cash awareness, and required procedures; ensure required training is completed on time.
Ensure employees receive timely communications and establish regular communication meetings with store employees and the Market Manager.
Evaluate store needs and develop action plans to meet objectives.
Organize and maintain store files and manuals, and ensure required reports are accurate and completed on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and that required employment posters and signs are accessible.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed, perform financial analyses, and notify the Market Manager of sales, cash, inventory, or operating discrepancies.
Provide regular and predictable onsite attendance.
Perform other duties as assigned.