Store Manager in Training

GNC Holdings•Jacksonville, FL

About The Position

The Store Manager in Training (SMIT) is a full-time hourly supervisory position designed to develop an individual for potential promotion to Store Manager. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments to learn how to operate a store, drive business results, and develop and lead a team. The role focuses on GNC’s health and wellness mission and its “Live Well” philosophy, with an emphasis on tailored customer solutions, product knowledge, and exceptional service. The SMIT supports daily store operations, business performance, product management, sales initiatives, visual presentation, customer relationships, and team development. The role includes opening and closing the retail facility and handling cash, inventory counts, and deposits according to GNC procedures. SMITs are expected to participate actively in training initiatives, projects, and goals that support their development. The position is a development opportunity, but selection does not guarantee promotion. After 90 days, performance is assessed to determine eligibility for promotion, considering factors including performance, available openings, and willingness to accept a promotion at any location in the designated market.

Requirements

  • Work five days and forty hours per week.
  • Work the schedule required for the applicable store type, including required evenings, weekends, and major U.S. holidays when the store is open.
  • Stand or walk for up to eight hours per day.
  • Frequently reach, bend, twist, and perform repetitive hand-to-finger motions.
  • Frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
  • Be able to climb ladders, reach, and bend.
  • Work in temperatures ranging from 50 to 85 degrees, particularly in stock room areas.
  • Use a computer for up to 60% of the workday.

Responsibilities

  • Participate in training initiatives, projects, and goals to prepare for potential promotion to Store Manager.
  • Learn to lead, coach, and support the team in providing exceptional service and guidance to customers.
  • Support daily store operations, business performance, and product management alongside a Store Manager or District Manager.
  • Represent the GNC brand by sharing expert product knowledge and promoting the “Live Well” message.
  • Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
  • Meet or exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.

Benefits

  • Eligible Distribution Center team members may earn additional performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.
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