Store Manager in Training

Stop In (CrossAmerica Partners) • Roanoke, TX

11d • $18 - $19

About The Position

The Store Manager in Training (MIT) receives comprehensive, structured training to develop the skills and knowledge needed to manage convenience-store operations. Working closely with the Store Manager, the MIT gains hands-on experience with store operations, staff, inventory, and customer service, with the goal of advancing to Store Manager. The role involves training and development in leadership, customer service, inventory management, and operational procedures, as well as assisting with staff supervision, scheduling, product ordering, quality control, safety, and administrative work. The position requires a valid state driver's license and a high school diploma or equivalent. Previous supervisory or leadership experience is required. Starting pay is $18–$19 per hour.

Requirements

• High school diploma or equivalent.
• Previous supervisory or leadership experience.
• Valid state driver's license.
• Ability to lead, motivate, and manage a diverse team.
• Strong interpersonal and communication skills with staff, customers, and management.
• Ability to identify operational challenges and propose solutions.
• Strong attention to detail and ability to handle multiple tasks.
• Customer-first mindset and ability to address customer needs and concerns.
• Basic understanding of safety and sanitation procedures, including local health codes and regulations.
• Strong time-management and multitasking skills, with the ability to prioritize tasks.
• Basic knowledge of point-of-sale systems, inventory software, and scheduling tools.
• Ability to stand for extended periods, up to eight hours during shifts.
• Ability to lift boxes and products up to 50 pounds, frequently lift 10–25 pounds, and carry items across the store.
• Ability to bend, squat, reach for products on high and low shelves, and climb a ladder as needed.
• Ability to walk regularly throughout the store and between departments.
• Ability to handle cash, operate registers, and bag items efficiently.
• Ability to perform repetitive tasks such as scanning, restocking, and organizing products.
• Ability to work in cold environments, including freezers and refrigerators, and in varying kitchen temperatures.
• Ability to handle emergency situations and work alone.
• Willingness to pursue a career in retail management and develop skills in a fast-paced environment.

Nice To Haves

• Post-secondary education in business.
• Prior experience in retail operations or customer service.
• Familiarity with basic office software such as Excel and Word.

Responsibilities

• Participate in a structured training program covering leadership, customer service, inventory management, and operational procedures.
• Assist in supervising and guiding staff on store operations, preparation, cleanliness, and operational efficiency.
• Learn day-to-day store management, including workflows, staff scheduling, product ordering, and product quality control.
• Ensure compliance with local and state health codes and food safety regulations, and train staff on sanitation and safety procedures.
• Assist with inventory management by placing orders, receiving deliveries, rotating stock, conducting inventory counts, and reporting discrepancies.
• Participate in customer service training and help create a welcoming customer environment.
• Learn to schedule and supervise staff, maintain appropriate staffing levels, and assist with managing labor costs.
• Help train new employees on safety procedures and store protocols.
• Assist with employee issues, conflicts, and customer complaints.
• Learn to manage daily sales, inventory usage, and waste reports, and assist in maintaining safety-compliance records.
• Monitor costs, waste, and order volumes to support profitability and customer satisfaction.
• Learn employee scheduling and time tracking, and help ensure compliance with company policies and labor laws.
• Participate in ongoing safety training and emergency procedures, including safe equipment operation and handling hazardous materials.
• Identify operational improvements and work with senior management to implement solutions.
• Collect and analyze customer feedback to improve service, quality, and store operations.
• Help improve operational efficiency, reduce waste, and maximize store profitability.

Benefits

• Weekly pay.
• Medical insurance.
• Vision insurance.
• Dental insurance.
• Vacation.
• Holiday pay.
• 401(k) with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED