Store Manager in Training

GNC Holdings•Egg Harbor Twp, NJ

About The Position

GNC's Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments in store operations, business performance, product management, customer service, sales, and team leadership. The role provides a fast track to potential promotion to Store Manager, but selection does not guarantee promotion. After 90 days, performance is assessed for eligibility, considering factors including performance, available openings, and willingness to accept a promotion at any location in the designated market. The SMIT represents the GNC brand, shares its “Live Well” message, and provides customers with expert product knowledge and tailored health and wellness solutions. The position supports the total shopping experience, including visual and operational standards, sales initiatives, customer relationships, and MYGNC Rewards. It also includes opening, closing, and operating the retail facility, handling cash and inventory, and participating in community events. The position requires five days and 40 hours of work per week, with schedules that vary by store location. Mall and strip-center SMITs have evening and weekend requirements; downtown SMITs have weekday lunch-hour coverage and may have an evening shift. SMITs must work at least one full Sunday per month and all major U.S. holidays when the store is open. Physical demands include standing or walking for up to eight hours, frequent reaching, bending, twisting and repetitive hand motions, lifting up to 20 pounds frequently and up to 40 pounds occasionally, and pushing or pulling up to 20 pounds. The role may involve climbing ladders, working in temperatures from 50 to 85 degrees, and using a computer for up to 60% of the workday.

Requirements

  • Work five days and 40 hours per week.
  • Meet the schedule requirements applicable to the store location, including required evening, weekend, Sunday, and holiday shifts.
  • Stand or walk for up to eight hours a day.
  • Frequently reach, bend, twist, and perform repetitive hand-to-finger motions.
  • Frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
  • Be able to climb ladders, reach, and bend.
  • Work in temperatures ranging from 50 to 85 degrees, particularly in stock room areas.
  • Use a computer for up to 60% of the workday.

Responsibilities

  • Participate in training initiatives, projects, and goals in preparation for potential promotion to Store Manager.
  • Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
  • Work alongside a Store Manager or District Manager to oversee daily store operations, business performance, and product management.
  • Support the store as a member of the management team and lead consistently with GNC values and policies.
  • Represent the GNC brand by sharing its “Live Well” message and providing expert product knowledge.
  • Support visual and operational aspects of the shopping experience, current sales initiatives, and customer relationships, including MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build and support strong teams through leadership, ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.

Benefits

  • Eligible Distribution Center team members may earn additional performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.
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