Store Manager in Training

GNC Holdings•Bridgeport, WV

About The Position

GNC’s Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments to learn how to operate a store, drive results, and develop and lead a team. The role is intended as a fast track to management, with a performance assessment after 90 days to determine eligibility for promotion to Store Manager. Selection does not guarantee promotion; eligibility also depends on factors such as performance, available openings, and willingness to accept a promotion at any location in the designated market. The SMIT helps deliver GNC’s “Live Well” message by sharing product knowledge and tailored solutions with customers. The role supports store business performance, product management, customer service, sales, visual presentation, operations, and team development while adhering to GNC values and policies. SMITs are expected to work five days and 40 hours per week. Schedules vary by store type and include evening, weekend, Sunday, and holiday work as described in the posting. The position involves standing or walking for up to eight hours a day, frequent reaching, bending, twisting, repetitive hand motions, lifting, pushing and pulling, and occasional ladder climbing. Work may take place in temperatures ranging from 50 to 85 degrees, particularly in stock rooms, and computer use may occupy up to 60% of the day.

Requirements

  • The role requires the ability to work five days and 40 hours per week.
  • Must be able to stand or walk for up to eight hours a day.
  • Must frequently reach, bend, twist, use repetitive hand-to-finger motions, and reach with hands and arms.
  • Must frequently lift up to 20 pounds and occasionally lift up to 40 pounds; must be able to push or pull up to 20 pounds.
  • Must be able to climb ladders, reach, and bend.
  • Must be able to work in temperatures ranging from 50 to 85 degrees, particularly in stock room areas.
  • Must be able to use a computer for up to 60% of the workday.
  • Must meet the scheduling expectations applicable to the store type, including evening, weekend, Sunday, and holiday shifts where required.

Responsibilities

  • Learn to manage a store through hands-on training and work assignments under a Store Manager or District Manager.
  • Lead, coach, and support the team in providing exceptional customer service and guidance.
  • Help oversee daily store operations, business performance, and product management.
  • Support the team by ensuring it has the tools needed to succeed.
  • Represent the GNC brand by providing product knowledge and promoting the “Live Well” message.
  • Participate in training initiatives, projects, and goals that support development toward promotion.
  • Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
  • Work five days and 40 hours per week and meet the scheduling requirements for the applicable store type, including required evenings, weekends, Sundays, and holidays.

Benefits

  • Eligible Distribution Center team members who consistently exceed productivity expectations while maintaining quality and safety standards may earn additional performance-based incentive pay. This incentive statement is specified for eligible Distribution Center team members.
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