Store Manager in Training

GNC Holdings•Bradenton, FL

About The Position

GNC's Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments to learn how to operate a store, drive business results, and develop and lead a team. The role is intended as a fast track to management, with a performance assessment after 90 days to determine eligibility for promotion to Store Manager. Promotion is not guaranteed and depends on factors including performance, available openings, and willingness to accept a promotion at any location in the designated market. The SMIT supports daily store operations, business performance, product management, sales initiatives, and the overall customer experience. The role represents GNC by sharing product knowledge and promoting its “Live Well” message, while helping customers find tailored solutions. SMITs work with store leadership on training initiatives, projects, and goals, and support the team in delivering service and achieving sales and productivity objectives.

Requirements

  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, and twist below the waist and above the shoulders.
  • Ability to perform repetitive hand-to-finger motions and reach with hands and arms.
  • Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds.
  • Ability to push or pull up to 20 pounds and climb ladders.
  • Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stock room areas.
  • Ability to use a computer for up to 60% of the workday.
  • Availability to work five days and 40 hours per week.
  • Availability to work all major U.S. holidays when the store is open.
  • For mall and strip center stores, availability to work at least two weeknights until closing, one weekend night, and one other night; strip center SMITs must also work a full Saturday shift.
  • For mall stores, availability to work peak business days, including Saturday and Sunday.
  • Availability to work at least one full Sunday per month.
  • For downtown stores, availability during the weekday lunch period from 11 a.m. to 2 p.m.; availability for one evening shift per week if the store is open in the evening. Downtown SMITs are not required to work Saturdays.

Responsibilities

  • Learn to manage and operate a retail store under the leadership of a Store Manager or District Manager.
  • Lead, coach, and support the team in providing exceptional customer service and guidance.
  • Oversee daily store operations, business performance, and product management alongside store leadership.
  • Represent the GNC brand by providing product knowledge and promoting the “Live Well” message to customers.
  • Participate in training initiatives, projects, and goals in preparation for promotion.
  • Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
  • Meet or exceed personal sales and productivity goals and help sales associates realize their sales potential.
  • Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.
  • Work the required schedule, including applicable evenings, weekends, and major U.S. holidays when the store is open.

Benefits

  • Eligible Distribution Center team members may earn performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.
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