Store Manager in Training

GNC Holdings • Madison, AL

16d • Onsite

About The Position

GNC’s Store Manager in Training (SMIT) is a full-time hourly supervisory development role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and assignments in store operations, business performance, product management, sales, customer service, and team leadership. The role is a fast track to management, but selection does not guarantee promotion. After 90 days, performance is assessed to determine promotion eligibility, considering performance, available openings, and willingness to accept a promotion at any location in the designated market.

The SMIT represents GNC’s brand and “Live Well” message by sharing product knowledge and helping customers find tailored solutions. The role supports the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that encourage sales and repeat business. SMITs work alongside store leadership to develop and support associates, meet sales and productivity goals, and operate the retail facility in accordance with GNC values and policies.

The position requires five days and 40 hours of work each week. Scheduling varies by store type and includes evenings, weekends, and major U.S. holidays when the store is open. Mall and strip-center SMITs have specific night and weekend requirements; downtown SMITs cover weekday lunch hours and may work an evening closing shift, but are not required to work Saturdays. The role also involves extended standing or walking, frequent reaching, bending and twisting, lifting and pushing or pulling items, climbing ladders, and computer use.

Requirements

• Ability to work five days and 40 hours per week.
• Ability to work required evenings, weekends, and major U.S. holidays when the store is open, as applicable to store type.
• Ability to stand or walk for up to eight hours a day.
• Frequent reaching, bending, and twisting below the waist and above the shoulders; frequent repetitive hand-to-finger motions and reaching with hands and arms.
• Frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
• Ability to climb ladders, reach, and bend.
• Ability to work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
• Ability to use a computer up to 60% of the workday.

Responsibilities

• Learn and prepare to manage a GNC store through training and work assignments under a Store Manager or District Manager.
• Lead, coach, and support the team in providing exceptional customer service and guidance.
• Oversee daily store operations alongside a Store Manager or District Manager, including business performance and product management.
• Support the store as a management team member and lead consistently with GNC values and policies.
• Represent the GNC brand by offering expert product knowledge and promoting the “Live Well” message to customers.
• Engage with the leader in training initiatives, projects, and goals supporting development and potential promotion.
• Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships, including MYGNC Rewards.
• Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
• Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
• Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
• Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
• Work the required schedule for the applicable store type, including required evenings, weekends, and open major U.S. holidays.

Benefits

• Eligible Distribution Center team members may earn performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed