Store Manager in Training

Circle K Stores•Pasco, WA
•Onsite

About The Position

The Store Manager in Training supports the management and operation of a Circle K store. The role involves leading and training employees, maintaining customer service and store standards, managing site operations, and overseeing financial performance. The manager works with minimal direction and supervision and is expected to act as an effective manager, supervisor, and leader. Work is performed primarily indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The listed hiring range is $21.32 to $23.32.

Requirements

  • High school diploma or GED preferred.
  • Retail sales experience preferred.
  • Ability to perform the essential duties and work in the described conditions.
  • Ability to supervise and train employees in using the equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to use a computer, or acquire the skills needed to use one at the site, including for report analysis, inventory control, cash control, and counseling notices.
  • Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
  • Ability to communicate orally and in writing in English.
  • Ability to work with minimal direction and supervision.

Nice To Haves

  • Retail sales experience.
  • High school diploma or GED.

Responsibilities

  • Recruit, hire, and train positive, enthusiastic employees to deliver excellent customer service.
  • Develop, manage, and assign tasks to keep the site clean, adequately stocked, organized, and maintained to Company standards.
  • Maintain a professional and supportive image among subordinates and the supervisor.
  • Schedule employees within Company guidelines to maximize customer service and maintain the site image.
  • Apply non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
  • Build positive, professional relationships with suppliers.
  • Promote excellent service and resolve customer complaints in a timely, professional manner.
  • Promote and ensure a safe, positive public image in the neighboring community.
  • Prepare timely written performance appraisals and provide performance-based feedback to employees.
  • Train employees to meet Company standards for customer service, site image, and marketing execution.
  • Train employees on safety procedures and promote safety awareness.
  • Ensure employees receive proper communication in a timely manner; hold ongoing communication meetings with site employees and the Market Manager.
  • Evaluate site needs and develop specific action plans to achieve objectives.
  • Organize and maintain site files and manuals.
  • Supervise employees to ensure required and requested reports are completed accurately and on time.
  • Ensure merchandise is stocked, attractively displayed, and correctly priced.
  • Ensure required employment-related posters and signs are readily accessible to employees.
  • Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
  • Budget and forecast P&L lines and understand and manage merchandise margins.
  • Safeguard and account for money received and disbursed.
  • Perform other financial analysis necessary to maximize sales and net profits.
  • Perform other duties as assigned or delegated by the supervisor.
  • Perform outdoor duties as needed, including cleaning parking lots and gas pumps and taking out garbage.
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