Store Manager in Training

GNC Holdings•West Saint Paul, MN
•Onsite

About The Position

GNC’s Store Manager in Training (SMIT) is a development-focused, hands-on role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT learns the skills and knowledge needed to operate a store, drive results, and develop and lead a team. The role combines training and work assignments with responsibility for supporting store operations and customer service. Promotion to Store Manager is not guaranteed. After 90 days, performance is assessed to determine eligibility for promotion, considering factors such as performance, openings, and willingness to accept a promotion at any location in the designated market. The SMIT is a full-time hourly supervisory position. The role represents GNC and its “Live Well” message by providing product knowledge and tailored solutions to customers. It supports the total shopping experience, sales initiatives, visual and operational standards, customer relationships, and MYGNC Rewards. The SMIT works alongside store leadership to oversee daily store operations, business performance, product management, and team development. The role requires five days and 40 hours of work per week, with schedules varying by store location. Mall and strip-center SMITs have specified evening and weekend shifts; downtown SMITs have weekday lunch-hour coverage and may have an evening shift. SMITs must work at least one full Sunday per month and all major U.S. holidays when the store is open.

Requirements

  • Ability to work five days and 40 hours per week.
  • Ability to meet the location-specific evening, weekend, Sunday, and holiday scheduling requirements stated in the posting.
  • Ability to stand or walk for up to eight hours a day.
  • Frequent reaching, bending, and twisting below the waist and above the shoulders; repetitive hand-to-finger motions; and reaching with hands and arms.
  • Frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
  • Ability to climb ladders, reach, and bend.
  • Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stockroom areas.
  • Ability to use a computer for up to 60% of the workday.

Responsibilities

  • Participate in training initiatives, projects, and goals in preparation for promotion.
  • Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
  • Work alongside a Store Manager or District Manager to oversee daily store operations, business performance, and product management.
  • Support the store as a management team member and lead consistently with GNC values and policies.
  • Represent the GNC brand by providing expert product knowledge and promoting the “Live Well” message.
  • Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
  • Work required evening, weekend, Sunday, and holiday shifts based on store location and schedule.

Benefits

  • Eligible Distribution Center team members may earn performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.
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