Store Manager in Training

GNC Holdings•Fairfield, CA

11d

About The Position

GNC’s Store Manager in Training (SMIT) is a full-time hourly supervisory development role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments to learn how to operate a store, drive results, and develop and lead a team. The role suits someone who embraces GNC’s “Live Well” philosophy and is passionate about health and wellness and helping customers find tailored solutions. The SMIT supports the total shopping experience, including customer service, product knowledge, visual presentation, store operations, and sales initiatives. The role involves working with a Store Manager or District Manager to oversee daily store operations, business performance, and product management, while providing the team with tools and support to succeed. The position is a fast track to management, but selection does not guarantee promotion. Performance is assessed after 90 days to determine eligibility for promotion to Store Manager, with consideration of performance, available openings, and willingness to accept a promotion at any location in the designated market.

Requirements

Ability to stand or walk for up to eight hours per day.
Ability to frequently reach, bend, and twist below the waist and above the shoulders.
Ability to perform repetitive hand-to-finger motions and frequently reach with hands and arms.
Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
Ability to climb ladders, reach, and bend.
Ability to work in temperatures ranging from 50 to 85 degrees, especially in stockroom areas.
Ability to use a computer for up to 60% of the workday.
Ability to work five days and 40 hours per week and meet the scheduling requirements applicable to the store location.
Mall and strip-center SMITs must work at least two weeknights until closing, one weekend night, and one other night; strip-center SMITs must also work a full Saturday shift.
Mall SMITs are expected to work peak business days, including Saturday and Sunday.
SMITs must work at least one full Sunday per month.
Downtown SMITs must work during the 11 a.m. to 2 p.m. lunch hour Monday through Friday and one evening closing shift per week if the store is open in the evening; downtown SMITs are not required to work Saturdays.
SMITs are expected to work all major U.S. holidays when the store is open.

Responsibilities

Learn to lead, coach, and support the team in delivering exceptional service and guidance to customers.
Work alongside a Store Manager or District Manager to oversee daily store operations, business performance, and product management.
Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
Represent the GNC brand by providing product knowledge and promoting the “Live Well” message to customers.
Engage with the leader in training initiatives, projects, and goals in support of development and potential promotion.
Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits in accordance with GNC procedures.
Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
Work five days and 40 hours per week, following applicable store-specific evening, weekend, Sunday, lunch-hour, and holiday scheduling requirements.