Store Manager in Training
About The Position
Driven by Dobbs is a multi-market automotive service organization combining Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care. The company provides tire sales and comprehensive automotive services, including routine maintenance, diagnostics, and engine repair, and emphasizes training, development, safety, team wellbeing, and community support. The Store Manager in Training works closely with the Store Manager to learn to lead the daily operations of an automotive service center. The role develops skills in staff leadership and training, staffing, customer service, sales and service performance, inventory management, and safe, efficient, profitable operations. The position supports the Store Manager in achieving financial objectives and fostering a culture of safety, accountability, and operational excellence.
Requirements
- At least 5 years of experience in retail sales management.
- Valid driver's license.
- Commitment to safety, company mission, vision, and values; strong work ethic and results orientation.
- Ability to work as a team player and adapt to diverse team members in a fast-paced, high-volume environment.
- Excellent verbal and written communication skills.
- Strong time management, accountability, prioritization, organization, and problem-solving skills.
- Self-motivated, goal-oriented, and attentive to detail, with strong critical-thinking skills.
- Customer-centric approach and relationship-building ability.
- Proficiency in Microsoft Office, including Outlook and Teams.
- Ability to meet flexible scheduling requirements that may include early mornings, evenings, and weekends.
- Ability to adhere to safety procedures and properly use personal protective equipment.
- Ability to stand, sit, and walk for extended periods in a fast-paced retail sales environment.
Nice To Haves
- At least 2 years of experience as an Assistant Store Manager in the automotive industry is strongly considered.
- Proficiency in the VAST point-of-sale system is strongly preferred.
Responsibilities
- Partner with the Store Manager to learn how to interview, select, and train service technicians, assessing how candidates’ knowledge, skills, and experience align with business needs and role definitions.
- Develop the ability to lead and direct staff in selling, servicing, and repairing vehicles efficiently and profitably.
- Learn to lead the team in achieving store performance KPIs, including gross profit, tire sales, and service dollar goals.
- Train, coach, and mentor employees on repair and maintenance procedures and customer service standards.
- Help schedule front- and back-shop employees to maintain appropriate staffing levels during all operating hours, including opening and closing.
- Review sales and performance records, identify opportunities for improvement, and implement strategies to achieve financial objectives.
- Assist with inventory management, including requisitioning and accounting for equipment, replacement parts, and tires.
- Perform housekeeping and facility upkeep, and handle operational assignments such as stacking tires.
- Suggest and provide technical training to continually improve the skills of service technicians at all levels.
- Ensure operations are conducted safely and efficiently and comply with company policies and procedures.
- Support a culture of safety, accountability, and operational excellence in the service and sales teams in partnership with the Store Manager.
- Meet flexible schedule requirements that may include early mornings, evenings, and weekends to meet customer demands.
- Perform other duties as directed by leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
