Store Manager in Training

GNC Holdings•Glendale, AZ

About The Position

GNC’s Store Manager in Training (SMIT) is a full-time hourly supervisory development role designed to prepare an individual to manage a store. Working under the leadership of a Store Manager or District Manager, the SMIT learns the skills needed to operate a store, drive results, and develop and lead a team. The role combines hands-on training and work assignments with responsibility for supporting daily store operations and delivering a strong customer experience. Promotion to Store Manager is not guaranteed. After 90 days, performance is assessed for promotion eligibility, taking into account factors including performance, available openings, and willingness to accept a promotion at any location in the designated market. The role represents GNC’s health and wellness mission by providing product knowledge and tailored solutions to customers. SMITs support sales, store presentation and operations, team development, and customer relationships, including MYGNC Rewards. The position requires five days and 40 hours of work per week, with schedules that vary by store location and include required evenings, weekends, and major U.S. holidays when the store is open.

Requirements

  • Ability to work five days and 40 hours per week.
  • Ability to meet the applicable store-location schedule requirements, including evenings, weekends, and major U.S. holidays when the store is open.
  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions; ability to reach with hands and arms.
  • Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds; ability to push or pull up to 20 pounds.
  • Ability to climb ladders, reach, and bend.
  • Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stockroom areas.
  • Ability to use a computer for up to 60% of the workday.
  • Passion for health and wellness and ability to offer tailored solutions to customers.

Responsibilities

  • Participate in training initiatives, projects, and goals to prepare for potential promotion to Store Manager.
  • Lead, coach, and support the team in providing exceptional customer service and guidance.
  • Work with a Store Manager or District Manager to oversee daily store operations, business performance, and product management.
  • Represent the GNC brand by sharing product knowledge and promoting the Live Well message to customers.
  • Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits in accordance with GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
  • Work the required schedule for the applicable store type, including specified evenings, weekends, and major U.S. holidays when the store is open.

Benefits

  • Eligible Distribution Center team members may earn additional performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.
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