Store Manager in Training

Circle K•Bedford, IN

About The Position

The Store Manager in Training performs store leadership and management duties, including recruiting, hiring, training, scheduling, and supervising employees. The role ensures excellent customer service, a clean and well-stocked site, adherence to Company standards, and effective execution of safety and marketing practices. The manager builds professional relationships with suppliers and the neighboring community, resolves customer complaints, communicates with site employees and the Market Manager, and manages store records and reporting. Financial responsibilities include analyzing sales and expenses, budgeting and forecasting P&L lines, managing merchandise margins, and safeguarding funds. The position performs approximately all work indoors but includes outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. It may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The role works with a minimum of direction and supervision.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Experience sufficient to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills necessary to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision.

Responsibilities

Recruit, hire, and train employees to support excellent customer service.
Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained according to Company standards.
Maintain a professional and supportive image among employees and supervisors.
Schedule employees within Company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive and professional relationships with suppliers.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide performance feedback to employees.
Train employees to meet Company standards for customer service, site image, marketing execution, and safety procedures.
Promote safety awareness.
Ensure employees receive proper communication in a timely manner and hold periodic ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and priced correctly.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.
Perform outdoor site tasks such as cleaning parking lots and gas pumps and taking out garbage.