Store Manager in Training

Circle K Stores•Madison, IN

3d•Onsite

About The Position

The Store Manager in Training is responsible for store leadership and management, including recruiting, hiring, training, scheduling, and supervising employees; maintaining customer service and site standards; managing supplier and community relationships; communicating with site employees and the Market Manager; organizing store operations and required reporting; and analyzing sales, expenses, budgets, merchandise margins, and financial activity to maximize sales and net profits. The role also supports safety, training, performance feedback, inventory, cash control, and site upkeep. Work is performed primarily indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The position may involve occasional cold temperatures while overseeing work in a walk-in cooler or freezer and occasional noise. The role requires working with minimal direction and supervision.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials described in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions described in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills necessary to use one at the site, including analyzing reports and managing inventory, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with a minimum of direction and supervision.
Ability to work outdoors as required and tolerate occasional cold temperature extremes and occasional noise.

Nice To Haves

Retail sales experience.
High school diploma or GED.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to deliver excellent customer service.
Assign and manage tasks so the site is clean, stocked, organized, and maintained to Company standards.
Maintain a professional and supportive image among employees and supervisors.
Schedule employees within Company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Build positive, professional relationships with suppliers.
Promote excellent customer service and resolve customer complaints in a timely, professional manner.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide performance feedback to employees.
Train employees to meet Company standards for customer service, site image, marketing execution, and safety procedures; promote safety awareness.
Ensure employees receive appropriate communication in a timely manner and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.
Work outdoors as needed to clean parking lots and gas pumps and take out garbage.