Store Manager in Training

O'Reilly Auto Parts•New Kensington, PA

About The Position

Assist the store manager with sales, store appearance, and overall store operations. The objective is to receive hands-on training in preparation for a management position in another store or a future location. Bilingual candidates are encouraged to apply. The role supervises professional and retail operations and team members, including delivery and installer service specialists, parts specialists, and merchandising specialists. It supports recruiting, hiring, training, evaluating, promoting, disciplining, and discharging team members in coordination with the district manager and store manager. The position also assists with customer sales calls, store operations, safety compliance, delivery fleet maintenance, payroll and timekeeping processes, and monitoring gross profit and team performance. O’Reilly Auto Parts describes a promote-from-within culture and offers opportunities for career growth. The company is an equal opportunity employer and states that reasonable accommodations may be available to qualified individuals with disabilities. The company electronically monitors use of company-provided systems and uses video cameras in common internal and external areas.

Requirements

High school diploma.
Excellent interpersonal and leadership skills.
Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program.
Ability to read and match numerical and alphanumeric characters quickly and accurately.
Knowledge of automotive parts, equipment, and systems.

Nice To Haves

O’Reilly store and/or distribution center experience.
Completed O’Reilly management training program.
Advanced computer skills.
ASE Certification.
Fluency in multiple languages; Spanish is highly desired.

Responsibilities

Supervise the professional and retail operations of the store and the team members involved, including delivery and installer service specialists, parts specialists, and merchandising specialists.
Supervise work performed by team members assigned to the store or HUB store.
Work with the district manager and store manager on recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under supervision.
Communicate information from Team Weekly and monthly store managers’ meetings to team members.
Train assigned new team members; conduct performance evaluations and recommend pay increases for them.
Assist with hiring by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management on candidate selection.
Support the store manager and assistant management team in safety compliance and team member training; monitor and reinforce safety expectations.
Make sales calls with or without the store manager and, if assigned, follow a schedule for weekly customer calls.
Support store operations as assigned by the store manager.
Maintain the delivery fleet and records for each vehicle.
Ensure the store or HUB store remains neat, clean, and organized.
Learn and use electronic scheduling, timekeeping, and payroll-entry functions.
Learn to manage key components of gross profit.
Monitor professional customer returns for core and warranty abuse.
Review competitive price matches and price overrides for proper use.
Review individual team member productivity and the KPI dashboard daily.
Review the monthly P&L statement with the store manager and discuss areas of opportunity.