Store Manager in Training

GNC Holdings•York, PA

About The Position

GNC’s Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare an individual to manage a store. Working under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments covering store operations, business results, product management, customer service, and team leadership. The role is a fast track to potential promotion to Store Manager, but selection does not guarantee promotion. After 90 days, performance is assessed along with factors such as available openings and willingness to accept a promotion at any location in the designated market. The SMIT helps lead, coach, and support the store team; provides expert product knowledge and promotes GNC’s “Live Well” message; and supports the full customer shopping experience, sales initiatives, store presentation, and customer relationships. The position includes opening, closing, and operating the retail facility, as well as cash handling, inventory counts, and deposits in accordance with GNC procedures. SMITs work five days and 40 hours per week, with scheduling requirements that vary by store location and include evenings, weekends, and major U.S. holidays when the store is open. The role requires standing or walking for up to eight hours a day, frequent reaching, bending, twisting, and repetitive hand motions, and lifting up to 20 pounds frequently and up to 40 pounds occasionally. It also involves pushing or pulling up to 20 pounds, climbing ladders, working in temperatures from 50 to 85 degrees, particularly in stock rooms, and using a computer for up to 60% of the workday.

Requirements

  • Work five days and 40 hours per week.
  • Meet the schedule requirements applicable to the store location, including evening and weekend shifts and major U.S. holidays when the store is open.
  • Stand or walk for up to eight hours per day.
  • Frequently reach, bend, twist, and perform repetitive hand-to-finger motions; reach with hands and arms.
  • Frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
  • Climb ladders and reach and bend.
  • Work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
  • Use a computer for up to 60% of the workday.

Responsibilities

  • Participate in training initiatives, projects, and goals in preparation for potential promotion to Store Manager.
  • Lead, coach, and support the team in providing exceptional customer service and guidance.
  • Work alongside a Store Manager or District Manager to oversee daily store operations, business performance, and product management.
  • Represent GNC by sharing expert product knowledge and promoting the “Live Well” message to customers.
  • Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates reach their sales potential.
  • Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
  • Work the required schedule for the store location, including applicable evenings, weekends, and major U.S. holidays when the store is open.

Benefits

  • Eligible Distribution Center team members may earn additional performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.
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