Store Manager in Training

GNC Holdings•Waltham, MA

About The Position

GNC’s Store Manager in Training (SMIT) is a full-time hourly supervisory development role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments focused on store operations, business results, and developing and leading a team. The role represents GNC’s “Live Well” philosophy and helps customers find tailored health and wellness solutions through product knowledge and customer service. The SMIT supports daily store operations and the total shopping experience, including business performance, product management, visual and operational standards, sales initiatives, and customer relationships. The role is a fast track to management, but completing the program does not guarantee promotion. After 90 days, performance is assessed for promotion eligibility, considering factors such as performance, available openings, and willingness to accept a promotion at any location in the designated market.

Requirements

  • Ability to work five days and 40 hours per week.
  • Ability to work the required evenings, weekends, and store-open major U.S. holidays based on store location and schedule.
  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions; reach with hands and arms.
  • Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
  • Ability to climb ladders, reach, and bend.
  • Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stockroom areas.
  • Ability to use a computer for up to 60% of the workday.

Responsibilities

  • Participate in training initiatives, projects, and goals with a leader to support progress toward promotion.
  • Lead, coach, and support the team in providing exceptional service and guidance to customers.
  • Oversee daily store operations alongside a Store Manager or District Manager, including business performance and product management.
  • Represent the GNC brand by providing expert product knowledge and promoting the “Live Well” message.
  • Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams and demonstrate leadership and managerial skills, including ongoing feedback to associates, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.

Benefits

  • Eligible Distribution Center team members may earn performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.
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