Store Manager in Training

GNC Holdings•Woodbury, MN

About The Position

GNC's Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT participates in hands-on training and work assignments covering store operations, business performance, product management, customer service, and team leadership. The role is a fast track to management, but selection does not guarantee promotion. After 90 days, performance is assessed to determine eligibility for promotion to Store Manager, based in part on performance, available openings, and willingness to accept a promotion at any location in the designated market. The SMIT represents GNC and its “Live Well” message, provides product knowledge and tailored customer solutions, supports the customer shopping experience, and helps the team achieve sales and productivity goals. The position includes opening, closing, and operating the retail facility, including cash handling, inventory counts, and deposits. It also involves attending community events and participating in training initiatives, projects, and goals. SMITs work five days and 40 hours per week. Scheduling requirements depend on store location and include evening, weekend, Sunday, and holiday work when the store is open. Mall and strip-center SMITs have specified evening and weekend shifts; downtown SMITs must cover weekday lunch hours and, where applicable, an evening shift, but are not required to work Saturdays. The role requires standing or walking for up to eight hours daily, frequent reaching, bending, twisting, and repetitive hand motions, lifting up to 20 pounds frequently and up to 40 pounds occasionally, and pushing or pulling up to 20 pounds. Employees must be able to climb ladders and work in temperatures ranging from 50 to 85 degrees, especially in stockroom areas. Computer use may occupy up to 60% of the workday.

Requirements

  • Ability to work five days and 40 hours per week.
  • Ability to work the applicable location-specific schedule, including required evenings, weekends, Sundays, and major U.S. holidays when the store is open.
  • Ability to stand or walk for up to eight hours a day.
  • Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions, and reach with hands and arms.
  • Ability to lift up to 20 pounds frequently and up to 40 pounds occasionally, and push or pull up to 20 pounds.
  • Ability to climb ladders and work in temperatures ranging from 50 to 85 degrees.
  • Ability to use a computer for up to 60% of the workday.
  • Business awareness and passion for health and wellness.
  • Ability to achieve and exceed personal sales and productivity goals and help sales associates improve their sales performance.
  • Leadership and managerial skills, including giving feedback, recruiting, hiring, and performance management.

Responsibilities

  • Participate in training initiatives, projects, and goals in preparation for promotion.
  • Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
  • Work alongside a Store Manager or District Manager to oversee daily store operations, business performance, and product management.
  • Represent the GNC brand by providing product knowledge and promoting the “Live Well” message to customers.
  • Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that encourage sales and repeat business through programs such as MYGNC Rewards.
  • Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
  • Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
  • Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
  • Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
  • Work the required location-specific evening, weekend, Sunday, lunch-hour, and holiday schedules.

Benefits

  • Eligible Distribution Center team members may earn performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.
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