Store Manager in Training

GNC Holdings•Omaha, NE

17d•Onsite

About The Position

GNC’s Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments to learn how to operate a store, drive business results, and develop and lead a team. The position is a fast track to management, with the goal of preparing the SMIT for promotion to Store Manager. Selection for the SMIT position does not guarantee promotion. After 90 days, performance is assessed to determine eligibility for promotion, considering factors such as performance, available openings, and willingness to accept a promotion anywhere in the designated market. The SMIT supports daily store operations, business performance, product management, customer service, sales initiatives, and the overall shopping experience. The role represents GNC by sharing product knowledge and promoting its “Live Well” message, while helping customers find tailored solutions. The SMIT works with store leadership to lead, coach, and support associates, build team capabilities, and meet sales and productivity goals. The job requires five days and 40 hours per week. Schedules depend on store location and include evening, weekend, and holiday work when the store is open. Mall and strip-center SMITs have specified evening and weekend shifts; downtown SMITs have weekday lunch-hour coverage and may have an evening shift, but are not required to work Saturdays. All SMITs are expected to work at least one full Sunday per month and all major U.S. holidays when the store is open. The role involves standing or walking for up to eight hours per day, frequent reaching, bending, twisting, and repetitive hand motions, lifting and pushing/pulling items, ladder use, and computer use for up to 60% of the day. Work may take place in temperatures from 50 to 85 degrees, particularly in stock rooms.

Requirements

Ability to stand or walk for up to eight hours per day.
Frequent reaching, bending, twisting, and repetitive hand-to-finger motions; ability to reach with hands and arms.
Ability to lift up to 20 pounds frequently and up to 40 pounds occasionally, and to push or pull up to 20 pounds.
Ability to climb ladders, reach, and bend.
Ability to work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
Ability to use a computer for up to 60% of the workday.
Availability to work five days and 40 hours per week, including schedule requirements that vary by store location, and major U.S. holidays when the store is open.
For mall and strip-center stores, availability for at least two weeknights until closing, one weekend night, and one other night; strip-center SMITs must also work a full Saturday shift, and mall SMITs are expected to work peak business days including Saturday and Sunday.
Availability to work at least one full Sunday per month.
For downtown stores, availability during the weekday lunch period from 11 a.m. to 2 p.m.; downtown SMITs must work one closing night per week if the store is open in the evening, but are not required to work Saturdays.
Willingness to accept a Store Manager promotion at any location in the designated market, if offered and eligible.

Responsibilities

Participate actively in training initiatives, projects, and goals in preparation for promotion.
Help lead, coach, and support the store team in providing exceptional service and guidance to customers.
Oversee daily store operations alongside a Store Manager or District Manager, including business performance and product management.
Ensure the team has the tools needed to succeed and support store operations in accordance with GNC values and policies.
Represent the GNC brand by providing product knowledge and promoting the “Live Well” message.
Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
Meet or exceed personal sales and productivity goals and help sales associates realize their sales potential.
Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
Work five days and 40 hours per week, following the applicable location-specific schedule and working major U.S. holidays when the store is open.