Store Manager in Training

GNC Holdings•Shreveport, LA

About The Position

GNC’s Store Manager in Training (SMIT) is a development-focused, hands-on role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT learns the skills and knowledge needed to operate a store, drive results, and develop and lead a team. This is a full-time hourly supervisory position and a fast track to management, with assignments and training intended to prepare the SMIT for promotion to Store Manager. Selection does not guarantee promotion. After 90 days, performance is assessed to determine eligibility, considering factors such as performance, available openings, and willingness to accept a promotion at any location in the designated market. The SMIT supports daily store operations, business performance, product management, customer service, sales, and the development of team members. The role represents GNC’s brand and “Live Well” message by providing expert product knowledge and tailored solutions to customers. SMITs work with their leader on training initiatives, projects, and goals during the development program. The position requires five days and 40 hours of work per week, with schedules depending on store type. Mall and strip-center SMITs have specified evening and weekend shifts; downtown SMITs have lunch-hour coverage requirements and may have an evening shift. SMITs must work a minimum of one full Sunday per month and all major U.S. holidays when the store is open. Physical requirements include standing or walking for up to eight hours, frequent reaching, bending, twisting, and repetitive hand motions, lifting up to 20 pounds frequently and 40 pounds occasionally, and pushing or pulling up to 20 pounds. The job also involves climbing ladders, working in temperatures of 50–85 degrees, and using a computer for up to 60% of the day.

Requirements

Ability to work five days and 40 hours per week.
Ability to meet store-specific evening and weekend scheduling requirements, work at least one full Sunday per month, and work major U.S. holidays when the store is open.
Ability to stand or walk for up to eight hours a day.
Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions and reach with hands and arms.
Ability to lift up to 20 pounds frequently and up to 40 pounds occasionally, and push or pull up to 20 pounds.
Ability to climb ladders, reach, and bend.
Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stockroom areas.
Ability to use a computer for up to 60% of the workday.
Ability to achieve personal sales and productivity goals and support sales associates in achieving their potential.

Responsibilities

Learn to manage and operate a retail store through hands-on assignments and training under a Store Manager or District Manager.
Lead, coach, and support the team in providing exceptional customer service and guidance.
Oversee daily store operations, including business performance and product management, alongside a Store Manager or District Manager.
Support the store as a member of the management team and lead in accordance with GNC values and policies.
Represent the GNC brand by sharing expert product knowledge and promoting the “Live Well” message to customers.
Engage with the leader in training initiatives, projects, and goals in preparation for promotion.
Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
Work required evenings, weekends, and major U.S. holidays according to the store type and schedule guidelines.