Store Manager in Training

GNC Holdings•Riverview, FL

About The Position

The Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare an individual to manage a GNC store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments covering store operations, business performance, product management, sales, and team leadership. The role is a fast track to potential promotion to Store Manager, but selection does not guarantee promotion. After 90 days, performance is assessed to determine eligibility, considering factors such as performance, available openings, and willingness to accept a promotion at any location in the designated market. The SMIT represents the GNC brand, shares product knowledge and the “Live Well” message, and helps customers find tailored health and wellness solutions. The role supports the total shopping experience, including customer relationships, sales initiatives, visual presentation, and store operations. Eligible Distribution Center team members may earn performance-based incentive pay; this benefit is described for Distribution Center team members, not specifically for this store role. SMITs are expected to work five days and 40 hours per week. Scheduling requirements vary by store type and include evening, weekend, Sunday, and holiday work as applicable. The job involves extended periods standing or walking, frequent reaching, bending, twisting and repetitive hand motions, lifting and pushing/pulling items, ladder use, and computer use for up to 60% of the workday.

Requirements

Ability to work five days and 40 hours per week.
Ability to meet applicable evening, weekend, Sunday, and holiday scheduling requirements for the store type.
Ability to stand or walk for up to eight hours a day.
Frequent reaching, bending, and twisting below the waist and above the shoulders; repetitive hand-to-finger motions; and reaching with hands and arms.
Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds; and climb ladders.
Ability to work in temperatures ranging from 50 to 85 degrees, particularly in stock room areas.
Ability to use a computer for up to 60% of the workday.
Ability to achieve and exceed personal sales and productivity goals and support sales associates’ performance.

Responsibilities

Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
Work with a Store Manager or District Manager to oversee daily store operations, including business performance and product management.
Support the store as a management team member and lead consistently with GNC values and policies.
Represent the GNC brand by sharing expert product knowledge and promoting the “Live Well” message.
Participate actively with the leader in training initiatives, projects, and goals that support development and potential promotion.
Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that encourage sales and repeat business, including MYGNC Rewards.
Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
Build strong teams and demonstrate leadership and managerial skills, including ongoing performance feedback, recruiting, hiring, and performance management.
Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
Work the required schedule for the store type, including applicable evenings, weekends, Sundays, and major U.S. holidays when the store is open.