Store Manager in Training

GNC Holdings • Melville, NY

6d

About The Position

GNC's Store Manager in Training (SMIT) is a development-focused, full-time hourly supervisory role designed to prepare an individual to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT participates in hands-on training and work assignments to learn how to operate a store, drive business results, and develop and lead a team. The position is a fast track to management, but selection for the SMIT role does not guarantee promotion. After 90 days, performance is assessed to determine eligibility for promotion to Store Manager, considering factors including performance, available openings, and willingness to accept a promotion at any location in the designated market.

The SMIT helps deliver an exceptional customer experience by providing product knowledge and promoting GNC's “Live Well” message. Working alongside a Store Manager or District Manager, the SMIT supports daily store operations, business performance, product management, sales initiatives, and the development of the team, while following GNC values and policies. The role also includes visual and operational responsibilities, customer relationship building, sales and productivity goals, and participation in training initiatives, projects, and goals.

The position requires five days and 40 hours of work per week, with schedules varying by store location. Mall and strip-center SMITs have evening and weekend requirements; downtown SMITs have weekday lunch-hour coverage and may have an evening shift. SMITs are expected to work a minimum of one full Sunday per month and major U.S. holidays when the store is open. The work involves standing or walking for up to eight hours daily, frequent reaching, bending, twisting and repetitive hand motions, lifting and pushing or pulling items, climbing ladders, and using a computer for up to 60% of the day. Work may take place in temperatures ranging from 50 to 85 degrees, especially in stock rooms.

Requirements

• Ability to stand or walk for up to eight hours a day.
• Ability to frequently reach, bend, and twist below the waist and above the shoulders, and perform repetitive hand-to-finger motions.
• Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds; ability to push or pull up to 20 pounds.
• Ability to climb ladders, reach, and bend.
• Ability to work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
• Ability to use a computer for up to 60% of the workday.
• Availability to work five days and 40 hours per week and to meet location-specific evening, weekend, Sunday, and holiday scheduling requirements.

Responsibilities

• Learn to operate a store, drive results, and develop and lead a team through hands-on training and work assignments.
• Lead, coach, and support the team in providing exceptional customer service and guidance.
• Oversee daily store operations alongside a Store Manager or District Manager, including business performance and product management.
• Represent the GNC brand by providing expert product knowledge and promoting the “Live Well” message.
• Participate in training initiatives, projects, and goals to support progress toward promotion.
• Support the total shopping experience, including visual and operational elements, current sales initiatives, and customer relationships that lead to sales and repeat business, including MYGNC Rewards.
• Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
• Build strong teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
• Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
• Attend community fairs, conferences, meetings, and other public gatherings to promote the organization's mission and initiatives.
• Work five days and 40 hours per week and meet schedule requirements for the store's location, including applicable evenings, weekends, Sundays, and major U.S. holidays when the store is open.

Benefits

• Eligible Distribution Center team members may earn additional performance-based incentive pay for consistently exceeding productivity expectations while maintaining quality and safety standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed