Store Manager in Training

GNC Holdings•Toledo, OH

About The Position

GNC’s Store Manager in Training (SMIT) is a full-time hourly supervisory development role designed to prepare the employee to manage a store. Under the leadership of a Store Manager or District Manager, the SMIT receives hands-on training and work assignments in store operations, business performance, product management, sales, customer service, and team leadership. The role is a fast track to potential promotion to Store Manager, but selection does not guarantee promotion. Performance is assessed after 90 days, with eligibility for promotion depending on factors including performance, available openings, and willingness to accept a promotion at any location in the designated market. The SMIT represents GNC and its “Live Well” message, using product knowledge and a customer-focused approach to offer tailored solutions. The position supports the total shopping experience, including visual and operational standards, sales initiatives, customer relationships, and MYGNC Rewards. It involves working alongside a Store Manager or District Manager to oversee daily store operations and help the team succeed. The role requires standing or walking for up to eight hours a day; frequent reaching, bending, twisting, and repetitive hand and finger motions; lifting up to 20 pounds frequently and up to 40 pounds occasionally; and pushing or pulling up to 20 pounds. Employees must be able to climb ladders and work in temperatures ranging from 50 to 85 degrees, particularly in stock rooms. Computer use may occupy up to 60% of the workday. SMITs are expected to work five days and 40 hours per week. Schedules vary by store type and include evening, weekend, and holiday work. Mall and strip-center SMITs have specified evening and weekend shifts; downtown SMITs have lunch-hour coverage requirements and may have an evening shift. SMITs must work at least one full Sunday per month and all major U.S. holidays when the store is open.

Requirements

Ability to work five days and 40 hours per week.
Ability to work the required evening, weekend, Sunday, and holiday schedule applicable to the store type.
Ability to stand or walk for up to eight hours a day.
Ability to frequently reach, bend, twist, and perform repetitive hand-to-finger motions and reach with hands and arms.
Ability to frequently lift up to 20 pounds and occasionally lift up to 40 pounds; push or pull up to 20 pounds.
Ability to climb ladders and reach and bend.
Ability to work in temperatures ranging from 50 to 85 degrees, especially in stock room areas.
Ability to use a computer for up to 60% of the workday.

Responsibilities

Participate in training initiatives, projects, and goals in preparation for potential promotion.
Learn to lead, coach, and support the team in providing exceptional customer service and guidance.
Work with a Store Manager or District Manager to oversee daily store operations, business performance, and product management.
Support the store as a management team member in accordance with GNC values and policies.
Represent the GNC brand by providing product knowledge and promoting the “Live Well” message.
Support visual and operational elements of the shopping experience, current sales initiatives, and customer relationships, including MYGNC Rewards.
Achieve and exceed personal sales and productivity goals while helping sales associates realize their sales potential.
Build teams and demonstrate leadership and managerial skills, including providing ongoing performance feedback, recruiting, hiring, and performance management.
Open, close, and operate the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.
Work five days and 40 hours per week, including applicable evening, weekend, Sunday, and holiday shifts.