Store Manager in Training

Joe's Kwik Mart (CrossAmerica Partners) • Eau Claire, WI

11d

About The Position

The Store Manager in Training (MIT) receives comprehensive training to develop the skills and knowledge needed to manage convenience store operations. Working closely with the Store Manager, the MIT gains hands-on experience in store operations, staff supervision, inventory, and customer service, with the goal of eventually becoming a Store Manager. The role includes a structured development program covering leadership, customer service, inventory management, and operational procedures.

Requirements

• Previous supervisory or leadership experience is required.
• High school diploma or equivalent is required.
• Valid state driver's license is required.
• Ability to lead, motivate, and manage a diverse team and communicate effectively with staff, customers, and management.
• Ability to identify operational challenges and offer solutions.
• Strong attention to detail and ability to handle multiple tasks.
• Customer-first mindset and ability to anticipate needs, address concerns, and support customer satisfaction.
• Basic understanding of safety and sanitation procedures, including local health codes and regulations.
• Strong time-management and multitasking skills, with the ability to prioritize tasks efficiently.
• Ability to work alone and handle emergency situations.

Nice To Haves

• Post-secondary education in business.
• Prior experience in retail operations or customer service is preferred.
• Interest in pursuing a career in retail management and willingness to develop skills in a fast-paced environment.
• Basic knowledge of point-of-sale systems, inventory software, and scheduling tools.
• Familiarity with basic office software such as Excel and Word.

Responsibilities

• Participate in training focused on leadership, customer service, inventory management, and operational procedures.
• Assist in supervising and guiding staff on store operations, preparation, cleanliness, and efficiency.
• Learn day-to-day store operations, including workflows, staff scheduling, product ordering, and product quality control.
• Ensure compliance with local and state health codes and food safety regulations; train staff in sanitation and safety procedures.
• Assist with inventory management, including ordering products, receiving deliveries, rotating stock, conducting counts, and reporting discrepancies.
• Participate in customer service training and help create a welcoming environment for customers.
• Learn to schedule and supervise staff, maintain adequate staffing, and manage labor costs while meeting service standards.
• Help train new employees in safety procedures and store protocols.
• Assist in addressing employee issues, conflicts, and customer complaints professionally.
• Learn to manage daily sales, inventory usage, and waste reports; help maintain safety-compliance records.
• Assist in monitoring costs, waste, and order volumes to support profitability and customer satisfaction.
• Learn to create employee schedules and track hours; help ensure compliance with company policies and labor laws.
• Participate in ongoing safety training and emergency procedures, including safe equipment operation and handling hazardous materials.
• Identify operational improvements and work with senior management to implement solutions.
• Collect and analyze customer feedback to improve service, quality, and operations.
• Help improve efficiency, reduce waste, and maximize store profitability.

Benefits

• Weekly pay.
• Health insurance.
• Medical coverage.
• Vision insurance.
• Dental insurance.
• Vacation.
• Holiday pay.
• 401(k) with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED