Store Manager in Training

Circle K Stores•New Albany, IN
•Onsite

About The Position

The Store Manager in Training leads and manages store operations, employees, customer service, site presentation, safety, communication, and financial performance. The role recruits, hires, trains, schedules, and supervises employees; maintains positive relationships with customers, suppliers, and the surrounding community; and ensures store standards and company procedures are followed. The manager analyzes sales and expenses, manages budgets and merchandise margins, and safeguards funds. The position works with a minimum of direction and supervision and may be required to perform other duties as assigned.

Requirements

  • High school diploma or GED preferred.
  • Retail sales experience preferred.
  • Ability to perform the essential duties and work in the described conditions.
  • Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
  • Ability to use a computer, or acquire the necessary skills, including analyzing reports and handling inventory control, cash control, and counseling notices.
  • Valid driver’s license and adequate transportation to and from bank and corporate management meetings.
  • Ability to communicate orally and in writing in English.
  • Ability to work with a minimum of direction and supervision and function effectively as a manager, supervisor, and leader.

Nice To Haves

  • Retail sales experience.
  • High school diploma or GED.

Responsibilities

  • Recruit, hire, train, schedule, supervise, motivate, counsel, and manage employees, applying non-discriminatory management practices.
  • Assign and oversee tasks so the site is clean, stocked, organized, well kept, and aligned with company standards.
  • Promote excellent customer service, resolve complaints professionally and promptly, and maintain positive relationships with suppliers and the neighboring community.
  • Prepare timely written performance appraisals and train employees on customer service, site image, marketing execution, and safety procedures.
  • Develop effective communication methods, hold ongoing communication meetings with site employees and the Market Manager, and ensure employees receive timely information.
  • Evaluate site needs and develop action plans to achieve objectives; organize and maintain site files and manuals.
  • Ensure required reports are completed accurately and on time, merchandise is stocked and displayed attractively and priced correctly, and required employment notices are accessible.
  • Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
  • Budget and forecast profit-and-loss lines, manage merchandise margins, safeguard and account for funds received and disbursed, and perform other financial analysis necessary to maximize sales and net profits.
  • Work outdoors as needed to clean parking lots and gas pumps and take out garbage; supervise employees performing occasional work in walk-in coolers or freezers.
  • Perform other duties as assigned or delegated by the supervisor.
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