Store Manager in Training

Circle K Stores•Nashville, IL

3d•Onsite

About The Position

The Store Manager in Training leads and manages store operations and employees to provide excellent customer service, maintain company standards, and achieve sales and profit objectives. The role includes recruiting, hiring, training, scheduling, and supervising employees; maintaining store cleanliness, inventory, merchandise presentation, and site files; managing supplier and customer relationships; ensuring effective communication and safety; and analyzing sales, expenses, budgets, and merchandise margins. The position works primarily indoors, with occasional outdoor tasks and exposure to cold temperatures and noise. The manager is expected to work with minimal direction and to perform other duties assigned or delegated by a supervisor.

Requirements

High school diploma or GED preferred.
Ability to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills needed to use a site computer for analyzing reports, inventory control, cash control, counseling notices, and related tasks.
Valid driver's license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.

Nice To Haves

Experience in retail sales preferred.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to ensure excellent customer service.
Develop, manage, and assign tasks to keep the site clean, adequately stocked, organized, and maintained according to company standards.
Maintain a professional and supportive image with employees and supervisors.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive, professional relationships with suppliers.
Promote excellent service and resolve customer complaints promptly and professionally.
Promote and maintain a safe, positive public image in the neighboring community.
Prepare ongoing, timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet company standards for customer service, site image, marketing execution, and safety procedures.
Promote safety awareness among employees.
Ensure employees receive proper communication in a timely manner, including holding periodic ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve desired objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.