Store Manager I FT 6948

Coast Guard Exchange•Opa Locka, FL

26d•Onsite

About The Position

The Coast Guard Exchange is seeking an enthusiastic and motivated Store Manager to lead their team in Opa-locka, FL. This role involves supporting daily operations, managing a retail activity with annual sales under $5M, and ensuring a great shopping experience for customers. The position offers opportunities for leadership, teamwork, and making a difference within the organization.

Requirements

Minimum of two years of progressively responsible experience in a position equivalent to a department manager or assistant manager that demonstrates leadership, operational oversight, and customer service management OR completion of the CGX Leadership Development program (LDP).
Ability to routinely lift 10 pounds and occasionally lift 25 pounds.
Ability to stand for long periods of time.
Demonstrated experience in employee performance management and recruiting activities, including interviewing and candidate evaluation.
Resume/application must demonstrate the required experience/education.
Resume must clearly identify the announcement number, title, and pay band of the job.
Resume must include full name, mailing address, country of citizenship (U.S. Citizenship required OR valid authorization to work in the US).
Resume must include highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable).
Resume must include a statement requiring proof of veterans’ preference by means of DD 214.
Resume must include education and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government.
Must satisfactorily complete a Federal Background check and all pre-employment requirements.
Must be registered with the Selective Service System if male, born after 12/31/59 and at least 18 years of age, unless exempt.
Must provide a written statement regarding Selective Service System registration status if applicable.

Nice To Haves

P&L analysis experience.
Prior retail merchandising experience.
Bachelor’s degree from an accredited university with emphasis in retail or business administration with at least two years of specialized experience. General business experience may be substituted for degree on a year for year basis.
Current USCG NAF department manager or assistant manager.

Responsibilities

Management of a retail activity with annual sales of under $5M.
Direction and supervision of all store personnel.
Assisting customers and resolving complaints.
Interviewing, hiring, training or directing the training of assigned personnel.
Encouraging and developing employees through coaching, providing adequate training, and opportunities for growth.
Assisting in developing promotional sales in conjunction with the CSC HQ staff.
Overseeing competitive price checks and submitting them to HQ buying staff to change pricing.
Working with vendors and the HQ buying staff in executing operations of assigned departments or selections.
Ensuring store recovery.
Supervising vending and warehouse operations.
Welcoming customers, maintaining product knowledge, and helping with merchandise selection.
Reacting to all customer concerns quickly with a sense of importance.
Key carrier, opening and closing of the store as required, including weekends as scheduled.
Reviewing monthly P&L statements to compare actual figures to plan and initiating action plans when goals are not met.
Ensuring adherence to all Loss Prevention policies and being alert and proactive regarding shrink and the Alert Line.
Ensuring all associates comply with established safety standards and emergency preparedness requirements.
Ensuring all employees receive Coast Guard required training, including Civil Rights Awareness and Sexual Harassment Prevention.
Ensuring all CG and Federal required posters are prominently displayed.
Other duties as assigned.