Store Manager I

FLOORING LIQUIDATORS•St. George, UT

11h•$65,000 - $73,000•Onsite

About The Position

The Store Manager leads store operations, drives sales, delivers exceptional customer service, builds strong customer relationships, and supports the growth and success of the sales team at a well-established flooring company. The role manages day-to-day store activities across sales, warehouse, subcontractors, and merchandising, and performs duties associated with salesperson and warehouse roles. The Store Manager leads store employees, supports hiring and training, maintains product and Roll Master knowledge, oversees customer payments and cash-handling procedures, ensures compliance with company policies and sales guidelines, protects company assets, and promotes safe work practices. The store environment is retail-based and may include an attached warehouse with exposure to heat and cold. The position may require lifting up to 50 pounds and operating a forklift. Travel is minimal, less than 10%, and may be between store locations.

Requirements

High school diploma, GED, or equivalent.
At least 3 years of retail sales experience.
At least 1 year of supervisory or management experience.
Proven ability to build, lead, motivate, and maintain high-performing teams.
Experience accurately measuring rooms for flooring projects.
Valid driver's license and an acceptable driving record.
Valid Class C driver's license.
Excellent communication skills.
Willingness to learn to operate a forklift.
May need to lift up to 50 pounds.

Nice To Haves

Roll Master experience.
Previous forklift certification.
Hard-surface flooring knowledge.
At least 5 years of retail flooring experience.
Bachelor's degree in a related field.
Experience in the home improvement retail sector.

Responsibilities

Plan and manage day-to-day store operations, including sales, warehouse, subcontractors, and merchandising.
Perform duties associated with salesperson and warehouse roles.
Lead, manage, and coordinate store employees to maximize efficiency and outcomes through example and delegation.
Assist with interviewing and hiring, and train new employees.
Maintain product knowledge and Roll Master fluency to answer employee questions, facilitate training, and resolve customer-service concerns.
Identify and address potential store problem areas proactively.
Maintain the customer payment register and process payments using appropriate cash-handling and check-processing procedures.
Follow cash-handling procedures for opening and closing the store.
Train employees on, implement, and oversee compliance with the Employee Handbook and mandatory sales and compliance guidelines.
Work with regional and sales leadership to ensure the store has the tools needed for optimal performance within budget restraints.
Take accountability for the store and protect company assets.
Conduct safety walks, monitor use of store power equipment, and coach employees on safe work practices.