Retail Store Management Trainee - 0678

First Cash • Houston, TX

10d

About The Position

Bayou Pawn is seeking an ambitious Store Management Trainee to develop leadership skills and gain hands-on management experience in retail operations. The trainee works alongside store leadership to learn day-to-day business operations and build the skills needed to lead a successful team. The role provides experience in customer service, employee development, inventory management, store operations, and business performance while working with merchandise such as jewelry, electronics, tools, and more.

The position pays $13.00–$17.00 per hour, plus commission and potential store-performance bonuses. Store Management Trainees may earn 2–8% commission based on individual performance and may qualify for additional bonuses based on overall store performance. Full commission details are provided during the interview process.

Most stores are open from 9 a.m. to 6 p.m., and many are closed on Sundays. The role requires a flexible retail schedule, including weekends and holidays. Employees may need to work with firearms at locations holding a Federal Firearms License; certification is provided. Employment offers require agreement to a binding arbitration process. The job description notes that the role’s general nature may be modified as needed and that pay rates comply with applicable minimum-wage laws.

Requirements

• Be at least 18 years old.
• Have a high school diploma, GED, or equivalent experience.
• Strong leadership, coaching, and team-development skills.
• Ability to stand, walk, lift up to 50 pounds, and perform physical tasks.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Comfort working with a variety of merchandise; firearms may be present at FFL locations, with certification provided.
• Strong customer-service skills and a team-oriented mindset.
• Basic math and computer skills.
• Strong organizational, communication, and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Willingness to assist customers or retrieve merchandise from exterior areas.

Nice To Haves

• At least one year of previous leadership, key-holder, supervisory, or management experience is preferred.
• Experience with retail point-of-sale systems is a plus.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Deliver exceptional customer service and help create a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Assist with coaching, training, and developing team members.
• Support recruiting and talent development efforts.
• Open and close the store while following asset-protection and cash-handling procedures.
• Assist with inventory management, merchandising, and store presentation.
• Support sales, loan, and profitability goals to help drive store performance.
• Learn to analyze business results and support operational decision-making.
• Monitor loan and buying transactions for accuracy and compliance.
• Build product knowledge across a wide variety of merchandise categories.
• Complete management training and development assignments.
• Perform other duties as assigned.
• Assist customers or retrieve merchandise from exterior areas as needed.

Benefits

• Commission of 2–8% based on individual performance, with potential additional store-performance bonuses.
• Employee discounts starting on day one.
• Medical, dental, vision, life, and supplemental benefits, subject to eligibility.
• Vacation and sick/personal time based on tenure and applicable state and local requirements.
• 401(k) auto-enrollment after six months, subject to age requirements.
• Tuition reimbursement opportunities for eligible employees.
• Earned Wage Access available after day two.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED